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IndyVet Emergency & Specialty Hospital

Address
5425 Victory Dr Indianapolis IN 46203
Phone
(317) 782-4484
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Average Rating
2.5
Total Reviews
(71)
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Toll Free
(800) 551-4879
Fax
(317) 786-4484

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed

Payment Methods

  • Visa
  • MasterCard
  • Discover

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Information about this business (10)

Indianapolis Veterinary Emergency Center is a 24-hour emergency, critical care, and referral practice for small animals. Our building is a 22,000 square foot facility. The owner, Dr. James Speiser is a Diplomate of the American Board of Veterinary Practitioners designated as a Specialist, Companion Animals, and has been practicing for over 30 years.Dr. Speiser has what many consider to be the...

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Where care comes first.blood bank /caring and professionaldoctors and veterinaryemergency & speciality hosptialemergnecy & s0ecialty hospitalfor all pet emergencies call:for all pet emergencise call:the standard ofthe standard of veterinary excellenceverterinary excellencewhere care specalty hosptial246020attr:professional groomingemergency care

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Reviews of this business (86) view all

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Overall review sentiment

Score
33%

Top 3 sentiment words

ivec
Count
1
Score
100%
dr
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1
Score
100%
mistake
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1
Score
0%

Overall review sentiment

Score
33%

Rating distribution

5 stars
23
4 stars
6
3 stars
2
2 stars
1
1 star
39
No rating
15
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YellowBot member reviews (4) view all

YellowBot User
Reviewed Business
IndyVet Emergency & Specialty Hospital
Reviewer Name
Porsche
Review Date
December 17, 2011
Average Rating
1

Animal Lovers BEWARE!

I cannot believe what I just read about IVEC, 5425 Victory Drive, Indianapolis, Indiana on mobile.fox59.com
****BEWARE, DO NOT TAKE YOUR ANIMALS TO IVEC!!!!!**
This was posted on Friday, September 30, 2011 @ 12:12 PM:
Indianapolis--An Indianapolis veterinarian is charged with beating a vertebrate animal, after police said he hit a dog in the face during surgery. According to the probable cause affidavit, two veterinary technicians with the Indianapolis Veterinary Emergency Center contacted the Indianapolis Animal Care and Control on a complaint of animal cruelty. The veterinary technicians said they were assisting Dr. James Speiser with rhinoscopy procedure on a 6-year-old Great Pyrenees dog back in May. In the procedure, a thin, tube-like instrument is inserted through the nose for examination. The workers told police while the dog was sedated, Speiser attempted to insert a scope up the dog's nose. One of the workers said the dog sneezed and stated ti was common to do so. The worker said the doctor began swearing and ordered more sedative for the dog. The probable cause stated the doctor returned shortly after the dog was further sedated and attempted the procedure again.The worker told police the dog sneezed a second time, so the doctor punched the dog in the nose out of anger. The worker said the procedure continued without further delay. According to the workers, the doctor later apologized to them for striking the dog. Police said there was no visible injury to the dog after being punched. The dog was returned to his owner the next day. Indianapolis Animal Care and Control contacted the dog's owner to inform him of the allegations four days later. The dog's owner said he was not aware of the incident and said his dog was currently at the clinic for a follow-up procedure. Police said it was later discovered the dog passed away during the second procedure. Police were told the dog died while he was being sedated. Officers interviewed employees at the Indianapolis Veterinary Emergency Center and found Speiser had not begun treating the dog when it passed away. Furthermore, police said no inappropriate behavior was observed by the employees. The dog was sent to Purdue University for a necropsy. The probable cause stated there was evidence of a recent medical procedure and infection in the right ear and nasal cavity, but the necropsy was unable to determine the cause of death. SPEISER WAS CHARGED WITH ONE COUNT OF BEATING A VERTEBRATE ANIMAL, WHICH IS A CLASS A MISDEMEANOR.

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YellowBot User
Reviewed Business
IndyVet Emergency & Specialty Hospital
Reviewer Name
Shesh555
Review Date
September 06, 2010
Average Rating
5

They saved my dogs life

My dog had a condition where her immune system attacked her platelets. She was bleeding internally and I didn't know it. She collapsed and went into shock. IVEC/IVR saved her life. They spotted what was going on, gave her a transfusion and placed her on medications. Instead of saying goodbye to my baby, I was able to say "do you want a treat?". Say what you will, but the doctors and staff are the most caring, loving, and compassionate group of people I have ever met. Without them in my life it would have been very empty. I cannot thank them enough!

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YellowBot User
Reviewed Business
IndyVet Emergency & Specialty Hospital
Reviewer Name
Jason KNight
Review Date
March 06, 2010
Average Rating
5

The ivec team is 1st class - highly recommend!

This is a 1st class team of caring professionals from the front desk to the emergency room. Two years ago our local vet referred us to IVEC when our 6 year old pug suddenly became extremely ill. The IVEC Team wasted no time in admitting our little guy to start examining him and running tests to find out what was causing him to feel so bad. They kept our little guy overnight and the next morning we received a call from the phenomenal Dr. Speiser. Dr. Speiser informed us that our pug had a very severe case of pancreatitis and recommended a very complex surgery in which he would personally perform which consisted of inserting a feeding tube to bypass the pancreas so we would be able to continue feeding him without further irritating his pancreas. Dr. Speiser was very honest and open with us about the complexity of this surgery and provided us with a estimate over the phone. At this time, we had no other options for our little guy - If you google canine pancreatitis it is often fatal. Once we provided Dr. Speiser with our approval over the phone he scheduled our little guy right away. That evening we received the call from Dr. Speiser that our little guy made it through the surgery and it was successful. They actually kept him for a few extra days and then sent him home for the continued home care and scheduled liquid feedings. As a result of the pancreatitis, our little guy developed diabetes which is common. Not only did the wonderful IVEC team save our little guys life by performing a life saving surgery, but the wonderful Dr. Laura Smith has continued to to work with my wife and I to help us keep our little guys diabetes under control so he can continue to lead a healthy life. Dr. Smith provides us with monthly feedback on our guys glucose curves and always takes her time in addressing any questions we may have. Dr. Speiser, Dr. Laura Smith and the rest of the IVEC Team have so much passion for providing the ultimate care for each and every animal that comes through the IVEC doors. I feel extremely fortunate that we have such a wonderful state of the art veterinary emergency center so close to us. From the front desk to the vet techs to the Dr.s they are a FIRST CLASS operation which I would strongly recommend!!! Keep up the GREAT WORK!

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YellowBot User
Reviewed Business
IndyVet Emergency & Specialty Hospital
Reviewer Name
Risa B
Review Date
August 04, 2008
Average Rating
1

Not even worth 1 star!

This was the worse experience I have ever had with a vet. Tonight, I took our cat to IVEC because he was having trouble urinating. Once we finally got him there they took him from us and took us to a room. After being away from him for an hour and a half and in a room waiting on someone to come in, a woman comes in and say’s he’s plugged up. Now mind you, she didn’t even introduce herself. We didn’t know if she was the vet, a tech, or what she was. She immediately hands a bill saying to help him would be a 2 day procedure. After flipping through 3 pages of things that would be needed, the total would be $2000!!!! On the list it included a $20 ice pack, $13 bandages and $84/day to check on him. We were in such shock when we saw the bill we just told her we didn’t have the money. She then told us she could take $160.00 off, but that’s it. We told her it still wasn’t possible. She then presented us with another bill for $900.00 (thought that $1700 was the best she could do!?!) We told her it was still too much. My mom went on to ask her questions and why it wasn’t possible to do something else. She avoided certain questions and was rude and condescending when she answered. She said she would check and see what she could do. Now remember our cat is still not with us and we haven’t seen him since we walked in the door (2 hours before). After an additional 20 minutes she comes back in and hands us a bill for $393.00 for what she said would be the minimum things she could do. During all these conversations she is telling us that if we take him home, he could die because his bladder could rupture, and that he needs treatment. (We get that… we just didn’t have the money and quite frankly we wanted to wait for our real vet and not be with someone so rude!) We told her no and that we just wanted our cat and that he already had an appt. in the morning with our real vet. Our cat was finally brought to us and she walked off from us without saying anything. It wasn’t even until we got our final bill and asked the receptionist what her name was (Dr. Holman). Another person that was in front of us said that she couldn’t believe how rude and condescending the Dr. was to her and that she would be seeing her vet tomorrow. NEVER WILL BE GO BACK THERE AGAIN! I have never felt so disrespected by anyone as I felt when that Dr. was talking to us. How can someone that is dealing with people that have sick animals and are obviously emotional and willing to do anything for their pets be so rude and uncompassionate to people? After reading the reviews it looks like we’re not the only one that this has happened to. We have been so happy with our regular vet (Dr. Clark in Franklin) and we will take our cat to the Airport Emergi-center if anything ever happens again.

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Other reviews from the web (82) view all

Average Rating
100

Very nice, helpful, and understanding. Took care of my baby girl right away.

Average Rating
100

My Buddy was attacked and I took him to IVEC. They were awesome!

Business description (20) view all

Indianapolis Veterinary Emergency Center Inc is located at 5425 Victory Dr in Indianapolis and has been in the business of Veterinarian, Animal Specialties since 1994.

Where care comes first.

Blood bank /

Caring and professional

Doctors and veterinary

Emergency & speciality hosptial

Emergnecy & s0ecialty hospital

For all pet emergencies call:

For all pet emergencise call:

The standard of

The standard of veterinary excellence

Verterinary excellence

Where care specalty hosptial

246020attr:professional grooming

Emergency care

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