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Ideal Dentistry

9527 Us Highway 42
Prospect, KY 40059
(502) 228-4585
3 star rating based on 4 reviews

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Horrible Practice

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I have had the worst experience of my life with this office. I was lied to about the charges and the service was horrible. Dr Moore (and calling him a Dr is a stretch) has the worst bedside manners of anyone I have ever met. I would not let this office even do work on my pet. Dr Moore goes around trying to put himself off as a christian but he is far from being one. Don't fall for his silver... more
Posted by DBandA D. on April 29, 2008

Response to poor review

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We strive to provide the highest quality care and patient service. I stand completely behind my care and that provided by my associates and staff. If anyone is unhappy with anything I will make it right. It should be understood that the poor review listed is from an independent contractor (Lab Tech) that worked in my office. He was told fees for services could be worked around as a result of... more
Posted by shawn m. on February 11, 2008

Bad customer service-Billed $400.00 for their mistakes

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Took my kids to this office after asking about and confirming that they took my type of insurance. Had the initial x-rays done and after the appt. asked when I could set up another appt. to have some cavities filled and other procedures done. That is when they told me that they didn't accept my insurance any longer. What? They charged me 400 dollars that insurance would've covered but I had to... more
Posted by insiderpages user on August 24, 2007
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