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Mon-Thu 9am-8pm Fri 9am-7pm Sat 9am-6pmStatus: Closed
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tel: (773) 227-3200
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Member Reviews
Excellent Dealership with a team that cares about their customers and treats them right!
I have had outstanding experiences with Howard Orloff dealership over many, many years. We have bought several cars, both new (for my wife and me) and used (for my daughter) and we have enjoyed all the vehicles. I find the sales people to be incredibly helpful (and not pushy) and the service staff is first rate. I find their team is always willing to help and there is a sincere interest in treating their customers with respect and appreciation. Importantly, I have recommended the Howard Orloff dealership to many friends (and relatives) and know they have had excellent experiences as well.
10 years of excellent service
I have been a Orloff customer for the last 10 years, over the years I have purchased a 1988 Volvo 240, a 2001 Volvo S60, a 2002 Lexus RX300, and a 2002 BMW X5. Each and every time I have purchased a car here I have been treated like a King, with the utmost respect. Even though I have purchased used cars, they have treated me like I was buying a $100,000 Jaguar. The salesman Mike Lotito has been my guy since the beginning, and he has been great, he helps me set up service appointments, and checks in every once in a while to see how everything is. Orloff’s service department has ALWAYS been extremely professional. I stress always, because I reed all the negative reviews on these websites, and I feel people need to know from a long time customer that Orloff really is a wonderful dealership, I have been to other high end dealerships in the city, and none of them live up to Orloff kindness and professionalism.
The Best Dealership in Chicagoland
"I have purchased cars from Howard Orloff for over 20 years. Their showroom is immaculate and doesn't compare to any other dealerships I have seen and their employees are extremely knowledgeable and professional. I will drive an hour from my home to receive their service. I always feel like I am treated as if I am their only customer. I even bought my first Jaguar 2 years ago and we love it. They go out of their way to make me feel comfortable and will go the extra mile so I am happy. Purchasing a car has always been a really big deal to me, so if I continue to be happy with what I get from the Orloff Dealership, why would I change it?
Jill H."
Jill H."
Tips About This Business
Save Time
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Go online to schedule a test drive. A representative from the dealership will e-mail your confirmation.
Editorial Reviews from the web
Editorial Review
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Sells XJ, XK, S-Type and X-Type models; pre-owned vehicles also in stock.
Other Reviews from the web
sales and service
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"I purchased a volvo at Howard Orloff Jaguar Volvo 3 years ago. During the purchase I was dealt with fairly and professionally. Since then I've had my car serviced there for 3 years. The service has been outstanding. They always go above and beyond to help and finish the car on time."
Pros
+ friendly helpful honest
Cons
- none
Pros
+ friendly helpful honest
Cons
- none
Went for a $30 oil change and got an offer for a $1240 of un
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I will never step foot in there again.
(check on Yelp for other unfortunate costumers reviews)
BEWARE of high pressure customer service, they will try to persuade you to purchase unnecessary maintenance and parts.
I checked on line for the original parts that they wanted to replace and saw a difference of more than 200%.
AFTER 5 DAYS The plastic undercarriage (the protector for the oil... more
(check on Yelp for other unfortunate costumers reviews)
BEWARE of high pressure customer service, they will try to persuade you to purchase unnecessary maintenance and parts.
I checked on line for the original parts that they wanted to replace and saw a difference of more than 200%.
AFTER 5 DAYS The plastic undercarriage (the protector for the oil... more
Great personal service when buying a used car
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Citysearch
I just bought a used car RIGHT before having my third child. I was in a time crunch and the staff at Howard Orloff found me the perfect used car for what I needed. Very pregnant and toting two other small kids, the staff was wonderful, patient, friendly, helpful with my kids, and fun to deal with. They made what could have been a stressful experience a very fun and exciting time of buying a...
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