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In 8/30/2008 Hiline was finishing our model 897. The manager came in with his wife, mother, two children as they were in Packwood, WA for the labor day swap meet. On 9/3/08 we were called as water was coming out of the house. One of the two washing machine valves had been opened a little less than 1/4 of a turn causing water to flood the house. The manager went to the house on 9/3/08 at about 9:00pm, without letting us know, and decided that instead of the valve being touched or hit while he entered with his family, he reported to the sherriffs office that someone found a key, went inside the locked house, turned the valve less than 1/4 of a turn, locked the house back up, and then put the key back. Hline reported this damage as vandalism, which is obsurd. The manager also walked away from the house that was still full of water and did not call us untl the next day. Hiline tried to shove this down our throats for a week. They did this to put all the cost and duty to repair the house on us, the customer. The Hiline operations manager, Jay Schofield, eventually again dumped this on us by saying this is why Hiline requires customers have insurance. The do this so they can make the customer responsible for negligency by Hiline. He would not put any Hiline position in writing. The owner William Sundby will not return our calls. BEWARE Hiline, they will put any problem of any kind onto the customer. The contract is designed to protect them, not the customer and you will be at there mercey and they do not care about you. The house they build is poor and the can't even place electrical sockets level with each other when they run in a line like the kitche. YOu have been warned.
I am building a home with HI line and we are about 60% done with the project. I have nothing but good things to say about the company and the employees. Yes we have had a couple things go wrong but they have stepped up each and every time…
I am only writing a review to save others the pain of going through the process w HiLine Homes. \r
I started working w one of their lenders to get approved for a 60% LTV loan in January. I went through the process w the lender and w a…
Hi Line Homes is located at 11210 Woodland Ave E, Puyallup, WA. This business specializes in Home Builders.
Hiline Homes is located at 11210 Woodland Ave E, Puyallup, WA. This business specializes in Home Builders and has 3 review(s) with a star rating of 1.0.
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