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hhgregg Corporate Office

Address
4151 E 96th St Indianapolis IN 46240
Phone
(317) 569-3820
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To Smrtr_thn_u

Obviously, you are not smarter than them. The company I work for is reputable, that is why the CEO and President of the company has his email listed right on our website. To hear peoples complaints and to fix them, unlike this rip-off company!

consumer reports is inconsistent

actually sir, consumer reports says that you should only NOT purchase an extended warranty IF you can afford to buy a new tv, but if you can not then the extended warranty is a good option. keep reading every month (especially the fine print) and watch how often they change their minds!

Update to Original Posting

6 months after I received the TV back from Norman Eletronics we were still having issues. I just didn't have it in me to fight again about the TV until it go to where we could barely see the screen. We would have to constantly adjusted the brightness to the highest it would go and it would always go back done. So I finally called HH Gregg again and Norman Electronics was sent back out there. I...

Advice for Kristy, and Thomas

Kristy,
Although I do understand your frustration, you are being unreasonable. Your TV was nearly 3.5 years old the way I do my math. How long of an extended warranty did you buy for $499? How long was the manufacturers warranty?
Warranty service is an expensive business to be in, and most stores are getting out of it or already have. This is because the parts are extremely expensive, and...

you're expecting too much

i'm sorry for the unfortunate situation that you got caught up in. but i cant help but think that you're exaggerating the details of what happened...just like most people do when they're extremely upset about and injustice. and also, i cant understand why you would assume the president and ceo of a company would contact you personally to help settle your issue when they have more important...

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