Herrington's Waste Svc Inc

Average Rating

20

It has been 24 days now with no trash service. Called several times. Never once was an apology made. To make matters worse, Sandy (owner and customer service) is the rudest customer service person I have ever experienced.
Save yourself a headache and choose Any other service.

Curt W

Posted by Curt W. on January 27, 2016. Brought to you by localguides.

Average Rating

20

Prices are good, but the receptionist is horrible. She has an attitude every single time I have called (and I've only called 4x in the past 2 years we've had their service). I told her that my yard waste bin was brought out the night before with my trash bin (which was picked up) and wondered why it wasn't picked up on the scheduled morning. She stated that it wasn't out that morning and...

Posted by Stephanie R. on September 24, 2015. Brought to you by yellowpages.

Terrible customer service

Average Rating

20

Herrington's consistently forgot to pick up our trash. Whenever I called I was basically yelled at or told they would 'note the concern'. At one point I was told I needed to label their bins myself with tape so they could see tell them apart. This still didn't help. Even when I called to cancel services I was offered no apology or offer to improve on their end. This was after weeks of not...

Posted by amanda867 on June 15, 2014. Brought to you by yellowpages.

Average Rating

100

I am very new to this company but am already extremely impressed with their customer service and personable, friendly attitude and willingness to serve their community.

Posted by Tina K. on March 17, 2014. Brought to you by yellowpages.

Terribly unreliable. I Repres...

Average Rating

20

Terribly unreliable. I Represent a HOA of 115 and even though we deal directly with the owner (Sandy) she is terribly unreliable, forgetful and does not live up to her word.

Posted by toolmaker on January 02, 2013. Brought to you by yellowpages.

Tags

Specializing In Private Drives & Associations & Small
2 to 8 Yard Dumpsters
Businesses
Residential Rubbish Service
Specializing In Private Drives
Small Trucks Available
Associations & Small Businesses

Posted on April 17, 2015. Brought to you by yasabe.

Herrington Enterprises Inc. Appreciates All of Our Customers - We Don't Take Them for Granted - Because you the Customer are Responsible for Our Success

*Harry and Sandy Herrington - Owners
*Serving Grand Rapids - Greater Montclair & Kent Counties
*Great Service Guaranteed When you Need It
*We are Family Owned
*We Know the Importance of Quality Service
* Specializing in Private Drives &...

Posted on October 27, 2014. Brought to you by yellowmoxie.

Small Trucks Available, 2 to 8 Yard Dumpsters, Specializing In Private Drives & Associations & Small, Specializing In Private Drives, Residential Rubbish Service, Businesses

Posted on October 16, 2014. Brought to you by merchantcircle.