Status: Closed
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Help us make it rightOur location in Honolulu, Hawaii contains an expansive inventory of quality furniture to suit your sense of style, reflect your island lifestyle, and fit your budget. We offer a large selection of modern furniture and contemporary furniture at the lowest prices you will find in Hawaii.
We have the lowest prices on fine furniture in Hawaii!
Saw a sofa/loveseat I liked on their website so I went to their warehouse to purchase them. My order was taken and my credit card was charged. Three weeks later, I got a call from the manager, Rochelle Erickson, stating that the sofa/loveseat was out of stock and being discontinued. She gave me the option of purchasing another set for the same price I paid for the first set. I specifically asked her if it would take another 5 weeks to get the sofa/loveseat and I was assured I'd get it within 2-3 weeks. When I didn't get a call 3 weeks later, I called to check up on the status of my furniture and was told that it would be another week or two. Two weeks later, I again called to check the status of my furniture which had been ordered 5 weeks previously now, and was now being told that the second set I had ordered was also discontinued. So, 8 weeks of waiting for living room furniture and NO FURNITURE WILL EVER BE DELIVERED by Crazy Mike's!!!! I asked to speak to the manager or someone in charge and was told that nobody was there. Really bad business.
Went into the warehouse to make sure my money got refunded to my credit card. Asked to speak to Rochelle Erickson (manager/owner's wife). She took my card and refunded my card WITHOUT A WORD. No "I'm sorry for the mixup"...no nothing! Very, very unprofessional and absolutely no sense of customer service unless they're taking your money.
BEWARE!!!! Do not be stupid like I was! Do NOT buy furniture from this place. I am now stuck with an empty living room and waiting for my credit card to be credited the purchase price.
Horrible people, read the review everywhere before you shop. They are scammers and liars and do not belong in Hawaii. Don't be a victim. Report them and help shut them down! They lied to us and ripped us off. They do not even honor their own contracts. Who has contracts to buy things? Only people who are dishonest!!
This place goes by Crazy Mikes or Hawaii Discount Furniture Warehouse and they are now on Nimitz. Total rip off, this place is not to be trusted. Do your homework before buying See the real reviews on Yelp, BBB F rating, Yahoo, Google,…
Wow this place is awful. I can't believe this is a Hawaii business. After my horrible experience involving their shady illegal policies (illegal restocking fees, ridiculous policies, poor customer service, lies, crap managers) I checked t...
Beware of this place. Check Yelp, Yahoo, Google and the BBB for the real reviews. This place is a scam, full of liars, and cheaters. Don't trust them without reading the real reviews.
I wish I had read the Yelp, Yahoo and Google reviews before going here. We had a horrible experience, exactly like what people warn. They are no honest, cheat you, lie and do not care about their customers! They do not return items even ...
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