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Greyhound

Address
205 S Lamar St Dallas TX 75202
Phone
(214) 655-7082
greyhound.com
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Average Rating
3
Total Reviews
(8)
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Toll Free
(800) 231-2222

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

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Founded in 1914, Greyhound Lines, Inc. is the largest provider of intercity bus transportation, serving more than 3,800 destinations with 13,000 daily departures across North America. It has become an American icon, providing safe, enjoyable and affordable travel to nearly 25 millionpassengers each year. The Greyhound running dog is one of the most-recognized brands in the world.*While...

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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Greyhound
Reviewer Name
Jimmy Boney
Review Date
May 20, 2008
Average Rating
1

Don't leave the driving to Greyhound!

After a 4 day horrible experience, lost luggage, stolen wallet, and a week of frustrating dealings with Greyhound, I'm putting out a Call to Action against Greyhound. Please read below for more information:

It's time Greyhound was held accountable, so I'm putting this action together to get everyone who has ever had trouble with Greyhound's bus system to call and complain about their operating procedures, lack of customer service, amount of lost baggage, and anything else you can think of that you, or anyone you may know, want to address with Greyhound Lines, Inc.

Action Dates: June 23 through 27, 2008
Action Time: 8:00 am to 5:00 pm Central Standard Time (so adjust the times for your time zone.)

I believe if you can post this information in your Blog, on Message Boards, on Forums, or email it to your friends. If everyone then calls, sends letters, creates picket lines outside your local Greyhound station, faxes Greyhound and Laidlaw on June 23 through the 27th, perhaps they will understand just how unhappy everyone is with their bus service. Also, please consider finding and taking another bus service. If you know of a bus service, please list it so others can learn about them. I've listed one below, after all the other information.

Unpublished location of Greyhound's Corporate Offices:
Greyhound Lines, Inc.
Criag Lentzsch, CEO
15110 Dallas Pkwy
Dallas, TX 75248-4635
U.S.A.

Do NOT call the listed phone numbers for Greyhound (214-849-8218 is given but only reaches a voice system and it's almost impossible to reach a live person on the 800-231-2222 official Greyhound number.), instead reach a live person by calling any of these unpublished numbers:

Operator with Executive Office: 214-849-8219
Bryan: 214-849-8217
Ursala: 214-849-8215
Safety Dept: 214-849-8214
Claudette: 214-849-8213
Jennell: 214-849-8211

These are the numbers that I was able to reach people, however, you can try to reach other live people by dialing 214-849-82XX (put any number in for the XX)

The Parent Company (the company that owns Greyhound) for Greyhound is:
Laidlaw Inc.
55 Shulman Boulevard, Suite 400
Naperville, IL 60563
U.S.A.
Phone: 630-848-3000
Fax: 630-579-6438

Other Bus Services:
Trailways services some areas, so please see this website to see if they service the areas you are traveling: www.trailways.com/schedules.asp

Another great website to find bus services: www.apta.com/links/transit_by_mode/bu...

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Other reviews from the web (19) view all

In addtion, there airline pilots, other bus company drivers,school but drivers  and people that drive passengers anywhere all over the world  and they have never acted like anything I've seen on 8/26/13 with Greyhound.Most of them would just quit if the job is getting them that badly. You should not shop anywhere in America and recieve crappy service or bullied and harrassed by the person...

It does not matter, what ethnicity the driver was. I was just describing him so that when coporate hears about his behavior they will know exactly who I'm referring to.Your rebuttal does not mean a thing. I have Executives that will get a copy of this post as well.  It does not change how the driver treated passengers for no reason.  If he has problems with previous passengers on a previous...

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