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Greg's Garage

Address
410 E 6th St Reno NV 89512
Phone
(775) 324-0911
local.acdelco.com
Average Rating
3
Total Reviews
(13)
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Information about this business (15)

Expert advice in a friendly environment, Greg’s Garage provides the best of both for cars, SUVs, and hybrids Fixing Your Vehicle Problems Fast All Greg’s Garage techs are ASE certified (by the National Institute of Automotive Service Excellence). It’s no wonder that Greg’s Garage is rated #1 in Reno automotive repair. We invite you to explore our services: All Vehicle Repairs Comprehensive...

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At Greg's Garage, we promise to provide automotive service you can trust. This is a genuine care and concern for our customer's vehicles. We stand behind our work with a warranty that meets or exceeds our competition. We strive to be a company that people want to grow with by offering the latest in automotive equipment and technology.Greg's is a busy place, with 18 service...

Brake repairs / ac service 8 repair / alignments & more!se habla espanol!top-rated customer care!we keep your commuter work truck or family car in tip-tog shape!024660attr:towinga/c & heater repairstirestune-ups

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Reviews of this business (14) view all

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YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
Greg's Garage
Reviewer Name
PopularZero
Review Date
June 25, 2009
Average Rating
2

Labor is way overpriced as are parts.

Just got my Car back from a tune up, and everything was fine until they had to replace the spark plug wires. They overcharged for the wires, and the labor. Most other places I've been with other cars that needed Spark Plug wires during a tune up charge for the wires, and whichever labor is more expensive out of the two, but not labor on both if they were already switching the spark plugs out. At Greg's Garage a tune up, and an oil change originally quoted at about $240 turned into $602 once the spark plug wires, and labor were added. After complaining they found out they had overcharged by half an hour on the spark plug labor, and took the extra time off, but made no concession for charging $30 over Summit's price for the same spark plug wires. Also they also didn't make any effort to keep my business by even discounting the labor on either service. While the workmanship was good the business practices are not. First, and last time I ever take my car there I've gotten better deals on the same service at a dealership, and for less money. Steer Clear unless you like wasting money by paying way too much for service.

Business Response

Here at Greg’s Garage we send every customer a follow up letter asking how there experience was. If a customer CHOOSES not to repond to that letter, we have no way of knowing there is still an issue. We stand behind our work, and try make sure every customer is satisfied. We are human and mistakes can be made, but given the chance, we will repair them.

Owner replied on November 23, 2009

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Other reviews from the web (13) view all

Average Rating
100

Took my Honda in for Oil change. They did a visual inspection and found that the power steering hose had a leak. It was covered under warranty. Thanks because the warranty was just about expired like 700 miles left. saved me 100's of dollars. Was in and out in 1 hour.

Average Rating
20

They are scammers, had no idea about my vehicle, i had to tell the mechanics what to look for. Quoted a price not once but twice over the phone, when i go to pick up vehicle its $60 more dollars then the quoted price. I will make sure everyone knows about this!!

Business description (10) view all

Expert advice in a friendly environment, Greg's Garage provides the best of both for cars, SUVs, and hybrids Fixing Your Vehicle Problems Fast All Greg's Garage techs are ASE certified (by the National Institute of Automotive Service Excellence). It's no wonder that Greg's Garage is rated #1 in Reno automotive repair. We invite you to explore our services: All Vehicle Repairs Comprehensive...

“At Greg’s Garage, our mission is to ensure that you, the customer, are provided with the best automotive service offered. Our staff holds a genuine care and concern for our customers and their vehicles, which means that your safety and satisfaction is always our goal. We strive everyday to make us the one you can trust for all of your automotive needs.” At Greg’s Garage, we welcome you. Get...

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