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Great Southern Brewing Co

424 S Gay St
Knoxville, TN 37902
(865) 523-0750
2 star rating based on 2 reviews

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Great Southern Brewing Co

One hour wait turned into three hours

Review Rating
After waiting quietly for two hours, I asked the hostess how much longer. She said they were checking on our table now. One hour later we were finally seated. The hostess never asked us if we would be interested in dividing our group in order to get seated earlier. Many parties of four that arrived hours after us were seated at tables that could have been connected. After paying for our bill, I asked to speak to the manager. An assistant manager was sent. She never apologized for our inconvenience or for the manner in which the hostess handled the situation. She simply states that they had a busy night. I don't think that this justifies being lied to about the wait time. The managers obviously care nothing about customer inconvenience or acknowledging when they are wrong.
Posted by 2crazy on April 03, 2009

Business Description from the Web

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dinesite

This place serves traditional Mexican an emphasis on steaks. Expect the average entrée to cost roughly $12 to $20.
Posted by dinesite on April 05, 2009

Other Reviews from the web

Good food great outside seating by Dawn S. at InsiderPages

Review Rating
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Citysearch

The food is good, only issue is handicapped access to the second floor. I have eaten the a few times. The access to the second floor is through the law office next door entrance.
Posted by Citysearch User on April 21, 2009, (Edited September 02, 2008)
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