Status: Closes in 55 minutes
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Help us make it rightQ: Does this provider remember you by name?
A: Every single time, even if it's been months since my last appointment!!
Q: Was this provider willing to stay open late to accomodate your needs?
A: Yes, they've stayed open late when I've needed help
Q: Does this provider treat their staff well?
A: Yes, they treat their staff with respect
Q: Were the staff members able to answer your questions?...
Q: Was this provider's office clean?
A: It was satisfactory
Q: Does this provider maintain a professional appearance?
A: Absolutely! You can tell that he/she really makes an effort to look professional
Q: Did this provider have reasonable prices?
A: Yes
I have been waiting for months for test results to no prevail. Everytime I call the office, i never get calls returned and the girls that answer are quite rude. I asked for my records to go to another doctor and of course, no return calls. When I called again, they said the records were there. I asked when was I supposed to get a call and was told they didn't know. Plus, if I want the records I have to pay 29.95 for them..I thought I owned my records????
Cons
- very bad
I went in for a consultation, was there under 10 mins. I was charged $250! My insurance paid most of it, but I was still sent a bill for the remainder. The office (DR. Crosby), put the wrong service on the bill so she can be paid more from my insurance company, an ""extended office visit."" I fought on the phone for months with the office and the claims service..they give you the run around, do not return calls, keep you on hold forever, make you speak to 12 different people and then get nowhere. They admitted putting down the wrong service for the extra, and will not do anything to...
Don't call and expect to speak to speak to a person. If you're calling for an appointment expect to wait at least 5 min before speaking to someone. If you're leaving a message to have the Dr. call you back for follow up, don't hold your breath.
However once you do reach a person the staff is nice enough as are the doctors. Just make sure that you get all the info you need before you leave.
After calling at 3 different times during the day I decided to call 10 min before the office closed. I was then actually able to speak to someone and schedule and appt.
After having an emergency CAT...
James Saxon Md was founded in 2001. James Saxon Md specializes in Offices And Clinics Of Medical Doctors.
Grand Street Medical Assoc is located at 39 Grand St, Kingston, NY. This business specializes in Doctors & Clinics.
Paul Pagnozzi, MD practices as an Internist in Kingston, NY.Paul Pagnozzi, MD graduated from New York Med Coll, Valhalla Ny 10595.
Nirmal Kumar Parikh, MD practices as an Internist in Kingston, NY.Nirmal Kumar Parikh, MD graduated from S M S Med Coll, Univ Of Rajasthan, Jaipur, Rajasthan, India.
James Saxon, MD practices as an Internist in Kingston, NY.James Saxon, MD graduated from Columbia Univ Coll Of Physicians And Surgeons, New York Ny 10032.
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