Paul really exceeded my expectations. He was friendly, knowledgeable, and went the extra mile to resolve my issues.
I have had Fred's Appliance at my house numerous times. They helped many times with my Kitchenaid frig and then the one that Kitchenaid had to REPLACE. Fred's kept me sane during this process of dealing with a frig that just didn't want to work. I will always have Fred's come to my house for any appliance I have. They are professional and very knowledgeable with getting the product back on track or in this case Kitchenaid just had to replace the whole unit because it was such a lemon.
What a wonderful service company. They were in constant contact with us before the technician arrived. Our tech was WONDERFUL. He quickly diagnosed the problem with the refigerator and had the required part for the repair. Cleaned up everything and provided a simple to understand explaination of the issue and work performed. They are at the top of our list if service is required on any of our appliances.
I liked that I received a call in the morning to confirm I needed service. The automatic phone calls to confirm my appointment were great. The ability to track the technician during the day was a feature I've never seen before. Will definitely use them again as I was very satisfied with this company.
They arrived on time, worked super efficiently, & were done before I knew it. The call center was super nice and friendly and they kept me appraised of the appointment and parts delivery every step of the way!
Your repairman was very prompt, couteous and knowledgable. Diagnosed the problem in minutes and ordered the parts need to correct the problem and also scheduled a return appointment to correct the problem when the parts are received.
Based on our first visit, we would definately use your services again and would not hesitate to recommend you to others.
Freds Appliance is located at 6859 N Ridge Rd, Madison, OH. This business specializes in Appliances and has 10 review(s) with a star rating of 4.5.
Providing superior appliance repair in Cuyahoga, Lake, Geauga, Portage, and Ashtabula Counties. Providing appliance repair training to students nationwide.
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