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FIRESIDE DESIGNS

Address
1769 Riverdale St West Springfield MA 01089
Phone
(413) 733-0910
Average Rating
4.5
Total Reviews
(98)
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Contact Us

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Toll Free
(800) 394-7499
Fax
(413) 733-0910

Business Hours

Status: Closed

Sunday
12:00pm-4:00pm
Monday
Closed
Tuesday
10:00am-5:00pm
Wednesday
10:00am-5:00pm
Thursday
10:00am-5:00pm
Friday
10:00am-5:00pm
Saturday
10:00am-4:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check

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What the community has to say about FIRESIDE DESIGNS

Information about this business (6)

Everything Your Hearth Desires

092430attr:wood stoveselectric fireplacesfireplaces & accessoriespellet stoves

We invite you to visit our showroom and view over 40 burning displays. You will be sure to find one that meets all of your needs and fits into your budget. Our knowledgeable and courteous sales staff are ready to answer all of your questions.

Reviews of this business (105) view all

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Rating distribution

5 stars
69
4 stars
16
3 stars
5
2 stars
1
1 star
7
No rating
7
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Other reviews from the web (105) view all

Excellent service.

Average Rating
100

So happy with the service from Fireside Design, I would highly recommend. From the first visit to the showroom to the end of the project, Jean his son Jay and all the service men were so helpful and concerned with fitting the right gas insert for this small prefab fireplace that I have. It wasn't easy and we had a few problems. All of which were handled with the utmost care and concern. The...

Good Installation

Average Rating
90

I talked to the manager at Fireside Designs and got no satisfaction at all for the question that I was asking. The communication wasn't good there. I ended up getting my information from another source.
I liked the installation of my fireplace insert, though. The electrician and the installer of the insert were kind and courteous in my home. They were also on time for the appointment. I'm...

Good work and install, fireplace could be more effective

Average Rating
80

I used Fireside Designs recently and am pretty happy with how the work had gone. The fireplace that was installed has been working, but doesn't seem to heat up the room as much as I would like, though it does heat up it seems to not be keeping the room that it's in warm. I will be having them come back out soon to take a look at the fireplace to see if it has any leaks or cracks that may be...

good sales people, but installer didn't send me my receipt

Average Rating
90

The sales representative at Fireside Designs was very nice. I knew what I wanted and just pointed it out. He explained to me how it worked and we decided to go with that model. I thought the pricing was fair, I mean don't know exactly what the prices are on the market, but I did go to another place and Fireside Designs seemed to be more reasonable in terms of price. I was satisfied with it. The...

Very disappointing

Average Rating
20

We are looking to install a propane fireplace in our home in Lenox. When I phoned the store to see if they serviced our area I was told that they have many customers in our area. We made the trip to the store and thought the experience was good, although we thought the salesman was a bit abrupt.
When we called to have someone come out to look at our site, I was told that they were going To...

Business description (3)

We invite you to visit our showroom and view over 40 burning displays. You will be sure to find one that meets all of your needs and fits into your budget. Our knowledgeable and courteous sales staff are ready to answer all of your questions.

Pellet, Gas Logs, Gas & Wood Stoves, Gas & Wood Fireplaces, Electric Stoves & Fireplaces, A Full Line Hearth Shop, Direct Vent Gas Fireplaces & Gas Inserts, Wood Inserts, Wood Fireplaces, Heat & Glo, Harman, Glass Doors & More, Glass Doors & Fireplace Accessories, Glass Doors, Glass Door & Fireplace Accessories, Glass Door & Fireplace, Accessories

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