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* Fashion & Budget Frames* Safety & Sport Glasses, * Children's Vision, * On-Site Solder & Frame Repair, * Same Day Contact Lenses, Insurance Providers For:, * VSP - GM - EyeMed, * NVA - Molina, * Medicaid / Medicaid HMO, * Davis Vision, * Blue Cross / Blue Shield, * And More
I've been going here for 40 years and have always had really good service. Now my wife and kids get their glasses made here too and we have had no problems. No problems with my insurance or flex plan reimbursements. I'll keep going back.
My husband took my daughter in and when she had to get glasses the lady showed them the glasses that the insurance covered and of course he did not like any of them and he told her that, and she was so rude about it she acted like he could not afford to buy any. When I got home from work we went back up there to pick out a pair from the expensive wall her attitude had changed then ,we picked a pair we liked and we got the poly carb lenses that are scratch resistant. We picked them up yesterday evening that same night i seen I scratch on them mind you my daughter had them on all the time I noticed while I was cleaning them before I put them in the case, I go back up there this morning and they say there is nothing they can do about it what a sorry place I will be going else where in the future
I had an appointment for my son here last monday and for the most part the place is nice and they offer some pretty nice styles of glasses and the doctor was pretty patient with my son even though hes only 6 and a bit on the hyper side. So that i was comfortable with. But the issue i had was the way you are …
Very rude customer service. Blames the patient when the system doesn't save an appointment time.
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