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Just to set the record straight - this customer came to us requesting a quote for us to change a water pump on her car that her father had diagnosed was bad. I quoted the price for the water pump to be replaced by us and the customer agreed and stated that we were by far the cheapest in town. The vehicle was brought in for the appointment to have the water pump was replaced as per the...
FIRST OF ALL - I recieved a phone call from this customer requesting a quote to change a water pump on her vehicle, which had been diagnosed by her father. I quoted out the job and the customer agreed to bring in the vehicle for repair because we were so much cheaper than anyone in town. The customer did not want the vehicle diagnosed, because they already "knew" it was the water pump and had...
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