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I have been going here since I was born, I am now 23. Before it was Exceldent the office was amazing. Everyone knew you by name, friendly staff, understanding, helpful the whole 9 yards. And ever since the changed to Exceldent I dread going. They mess up my appointments, have forgotten to schedule surgeries.. try and convince me to have procedures done I do not need. I have had an issue with the same tooth since I was 7, they are still unable to fix it and have no sympathy when it comes to solving the situation. The receptionists are rude and not very helpful. I have sympathy for the few employees who are still there and understand my frustrations with this new company. They need to realize, a company can not run without a clientele and they are loosing that clientele one by one, and all for good reason.
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