Status: Open
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Help us make it rightAll the trees shrubs flowers and garden accents your outdoor space deservesdesigner's & horticulturists on staff
Designer's & horticulturist on staffyour outdoor space deserves
Disappointed with the customer service here. I typically enjoy local nurseries and prefer them over the big chains (Lowes or Home Depot). I anticipate that I will probably pay a little more, but...
I want to share a conversation I just had with the person answering the phone at "The Enchanted Forrest." I gave my name, explained that I have just moved back to Huntsville and wish to have...
Hired this business to design landscape around pool and plant privacy trees. Designer was friendly, came and drew design, but never heard from her again to see how job was going, if I was satisfied, etc. I specifically said NO pink flowers and every flower in the bed bloomed pink this spring. I asked for trees to be staked and they refused to do so. Did not even put weed barrier in bed and had to make them remove mulch and put weed barrier down. They seemed to only want the money and to get in and get out. One of trees recently started dying, I called and they sent their contractor to look at it and take a branch back for owner to look at. That's been 2 weeks ago and haven't heard a word and don't expect to and tree is now dead and will have to be replaced. Owner seems to take no interest in customer satisfaction or follow-up and for that reason he lost my repeat business and I spent $10k with another nursery this spring.
They have a good selection of everything garden, a little pricey but quality seems good. Staff is knowledgable but not quick to get back to you if they even do at all.
Enchanted Forest the can be found at Lawson Ridge Dr 4015. The following is offered: Gardening. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Madison there are 3 other Gardening. An overview can be found here.
Landscaping
Tags
Perennials
Hardscapes
Garden Decor & Gifts
Annuals
Custom Design & Installation
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