Empire Carpet

So, Empire has now progressed our issue rather than beating around the bush. Yet, there is still a major issue.We have three offices, a hallway, and stairs that were carpeted 2 years ago. The...

Posted on May 28, 2013. Brought to you by mapquest.

ET Customer Support

Jorge, were disappointed to hear that you were not initially satisfied with your installation. We understand that we have been in contact with you regarding these issues and that repairs have been completed. We will be following up with you soon to ensure that everything has been resolved to your satisfaction. If you have any additional questions or concerns, please dont hesitate to contact us...

Posted by Business Response on May 29, 2012. Brought to you by ripoffreport.

lousy job at carpet installation at small house,property damage,excuse from empire today, carpet is diferent, agravetion to my fiance:she is recovery from stroke...,you can see the line at can see the line when was conect together two pieces...,too much money...

Posted by jorge on May 26, 2012. Brought to you by ripoffreport.

They never showed up!

Average Rating

20

We ordered extensive carpeting and flooring, from the Hackensack Empire Today, a couple of weeks before needing it installed. In the ensuing time, we took time off work and incurred the expense of getting a handyman, in to make certain everything was to the sales person's specifications. They confirmed the installation date on our call to them, three days prior. We were told that the installers were expected to be there at 8 AM, but if we don't see them by 10:30 we should call to check the revised time. The day before the scheduled install, we again took time off work, unpacked every item from the furniture, moved everything out that we could move ourselves and disconnected all electronics. There was no place to move, what with all the repositioned furniture, and not even a TV to watch all the Empire Today commercials promising you excellent service. Guess what? At 9:40 on the morning of the installation we get a call saying that they had overbooked for that day and couldn't make it. Obviously, they had to know this before the morning of the install and could have called earlier. They just didn't care. If you live in New Jersey, please note that Empire must notify you in writing if they can't make an installation date. The customer has the option of accepting a revised date, or (our option) canceling the order with a full refund of any deposits.We're now working with Floor Town in Paramus. So far, they seem to be more professional. We'll review them as well in the near

Posted by R M on November 12, 2011.

Average Rating

20

Do a search online for complaints on Empire Today! I have just read hundreds of online horror stories on this company! Save yourself the aggravation and move on! We contacted Empire and the salesman "David … Do a search online for complaints on Empire Today! I have just read hundreds of online horror stories on this company!
Save yourself the aggravation and move on! We contacted Empire and the...

Posted by NJ HomeOwner on October 20, 2011. Brought to you by yahoolocal.

Empire Today® also commonly known as Empire Carpet® and Empire Flooring® and for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® serves residential and business customers with a wide selection of quality, name-brand products including carpet, hardwood flooring, laminate flooring, tile, vinyl flooring, and blinds and shades. Empire’s customers enjoy shop-at-home convenience, next-day professional installation on many products, great prices, and world-class service in about 75 of the largest metropolitan areas in the United States. With more than 3 million satisfied customers, Empire is dedicated to being the easiest way to get new floors.

Posted on June 16, 2023.

Empire Today Llc was founded in 2007. Empire Today Llc specializes in Retail - Rugs.

Posted on November 21, 2015. Brought to you by dandb.

Empire Today LLC is located at 460 Us Highway 46, South Hackensack, NJ..

Posted on April 05, 2015. Brought to you by merchantcircle.

Empire Today is located at 262 Green St, South Hackensack, NJ. This business specializes in Carpets & Rugs.

Posted on December 16, 2014. Brought to you by merchantcircle.

Licensure information available online at Empire Today, a leading provider of carpet, laminate and hardwood flooring, ceramic tile, and window treatments for South Hackensack and Northern New Jersey.

Posted on July 31, 2014. Brought to you by pocketly.