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Help us make it rightI have been a long time customer of Embellish and have always been pleased with ALL of the items purchased.
It has a wonderful selection of gifts for all ages and an exceptional staff ESPECIALLY the owner.
The staff is very helpful when chosing fonts and at times recommending something that may work better on the item. On one occasion I actually received a phone call, even after I SIGNED off on my selected font, because they just didn't think it would look ""perfect"".
I would highly recommend Embellish and continue to rave about it's exceptional gifts and customer service.
I completely agree! I can't believe anyone would write a bad review about this store! I have been a frequent shopper and have never had a problem with anything. The monogramming has always been perfect and all of the staff are very customer-service minded. I recommend it to anyone – the gifts that I have given from Embellish have been the biggest hits!!
I can't believe anyone would write a bad review about this store! I have been shopping here since it first opened and recommend it to all my friends. I have shopped at both locations. I have always been treated with nothing but kindness. Whenever I walk in the door, I am always asked if I need help finding something. Suggestions are always made or the associate will check in the back to see if something special is there. I have had numerous items monogrammed. One time the item was monogrammed in the wrong color, they caught it before I picked up the item. It was corrected quickly...
Don't ever shop at this store. I bought and had a bag monogrammed here. They did a terrible job--a thread was coming a part from the monogram and you could hardly see the monogram from where it was positioned. I went in the store expecting for an apology and an offer to have redone only to be attacked by the owner itself saying it was my fault for picking that font. She wouldn't even let me talk and kept interrupting every word. The best she could do was reimburse me for the monogram costs and now I am left with an ugly bag andam extremely angry.
Cons
- Rude owner and terrible...
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