Status: Open
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Help us make it rightSO MUCH FOR CUSTOMER SERVICE...There was a discrepancy surrounding the time at which our tow truck should have been tinted. We were told by Elite to bring our tow truck in today at 3:30 PM and they would be able to tint it. My employee and I arrived at the Elite and the employee working the desk at the time declined to perform the job claiming they were overbooked. When I inquired as to discrepancy, our wasted time, and travel, the employee was flat rude and disrespectful. Said he did not care who made the mistake he wasn't doing the job. My employee who accompanied me informed him, he...
Wow! The owner did not want my business because I asked too many questions about the dot matrix. And when I asked to see cars they had worked on he laughed at me. He said I would never be satisfied. That tells me that they are not a company that can do a good tint job then. Previous comments made were 100% correct - the owner is very unprofessional, zero customer service. GO ELSEWHERE!!!!
I've taken two cars there now and both times the work was fantastic and the people were great! I would totally use them again in the future.
Over the past year and half I have taken two cars to elite all were taken care of by beau garcia a master installer in the industry and great customer service provider i traded my lexus in and got my brand new mercedes when i went in to get it tinted i asked for beau and the owner was there he laughed like a child and bragged about how he fired him and asked me very rude like ""so what you need done"" i asked for the same film that i got on my other cars never was i pressured in the past by beau about what film i choose the owner told me""why arent you going with the ceramic your driving a...
This guy is a total JERK! I called to find out prices, he told me a way to high price, I said never mind and he told me ""we did want to tint your car anyway!"" In shock I called back and asked if he was serious and again to my surprise he said yes. The simple fact is this guy is lacking in customer service and two he is over priced. People there are better reputable places out there. Unbelievable!!! 225 to tint a Scion xD. I had my BMW 5 series with lifetime warranty tinted for 125.00 3 years ago and it was quality work. Still own the car by the way. Good luck to your business Elite Window...
Elite Window Tint can be found at Round Rock Ave 732. The following is offered: Auto Glass. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Round Rock there are 8 other Auto Glass. An overview can be found here.
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