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Help us make it rightÉlan Vacations encompasses a high level of expertise in the field of family Outer Banks Vacation Rental services. We are relationship driven and dedicated to providing superlative customer service delivered with warmth, friendliness, and individual pride. In the summer of 2010, the company underwent a restructuring which resulted in the purchase of the majority shares from one of the company's...
What Makes us #1 in Customer Service?
Our customers love the Difference with Elan including: Flexible Payment Plans, Vacation Rental Specials, Military Discounts, Easy Booking, Beach Bag Starter Kit, Check-In Day Cook Out, and our Standard Early Arrivals Program ... getting your family 'off the road' and 'on vacation' hours ahead of the crowd. Don't waste another valuable vacation moment! We...
Elan Vacations feature a wide variety of Outer Banks rental homes allowing you to choose and customize the perfect Outer Banks vacation rental experience. Our Outer Banks rentals come in a variety of sizes, include an array of amenities, and span the Outer Banks including: Corolla Rentals, Duck Rentals, Southern Shores Rentals, Kitty Hawk Rentals, and Nags Head Rentals.
Its hard to find a company that cares. Its even harder to find a company that wants to help and understand what your looking for in an outer banks vacation. Elan vacations are the best, they found the perfect place and set up everything so we dint have to worry about a thing, thanks!
We stayed in Corolla and had a great time. There was a large issue with our property and the point had nothing to do with the property. My wife called Élan and had to leave three messages with three different associates. Finally in the third conversation she left it that she expected a call back by noon the next day. At 12:15 the next day she called and asked for a manager and explained the issue. Once she spoke with the manager he said "oh yea I have as sticky note on my desk to call you". He presented a resolution that was fair and accommodating. An hour later he called letting us know that the prior conversation had stipulations and would have us loosing use of some of the property. My wife was reasonable but upset because that was not even mentioned prior. He then went on to say it either happens or the deal is off the table. He told her she was being unreasonable.. Really?? We are the customer and to spend hours on the phone with them. We also brought up the property wasn't well maintained or clean. Rather than wanting to address them he told her she had not brought those issues up, even though she had called maintenance a few times for them to correct items. We would go back to outer banks in a heartbeat just AVOID Élan rentals.
Thanks ELAN Vacations for accommodating my family at the last minute as we were Hatteras refugees. Upon arrival to the house, it was clean, had a beautiful view of the sound and a well stocked kitchen.
Elan was great! Appreciated the bag of supplies we received upon check in--they were well-used! We had a few minor issues with the house we rented and they were very responsive and resolved the issues right away.
Our house, Carolina Treasure, was a true treasure. It accommodated us, our four children, and their families very nicely. In all of our years going to the OBX, this was the best-equipped kitchen we've ever had. And, the easy beach access was truly appreciated, especially with two babies. It was no problem to go up and back from the house to the beach. Finally, Elan was fantastic. We had one...
Anything I requested or needed from Elan was met with a happy and quick response and follow up. We couldn't have been happier dealing with them.
The Elan team is always a pleasure to deal with. Check in is quick and easy, even if you have late check in; check out is just as quick. The homes we've rented with them have been well taken care of; any issues we've had have been addressed quickly and we've never experienced "attitude" from the employees.
We feature a wide variety of Outer Banks rental homes allowing you to choose and customize the perfect Outer Banks vacation rental experience.
What Makes us #1 in Customer Service?
Our customers love the Difference with Elan including: Flexible Payment Plans, Vacation Rental Specials, Military Discounts, Easy Booking, Beach Bag Starter Kit, Check-In Day Cook Out, and our Standard Early Arrivals Program ... getting your family 'off the road' and 'on vacation' hours ahead of the crowd. Don't waste another valuable vacation moment! We...
Elan Vacations was founded in 2001, and is located at 8624 Caratoke Hwy in Powells Point. Additional information is available at www.elanvacations.com or by contacting Lauri Dinunzio at (252) 491-8787.
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