Efaucets

I ordered 2 Shower pans for a new house we are building. I found a better price and cancelled my order the very next day. It has been month now and have yet to receive a refund. After reading many reviews on eFaucets.com also known as eImprovement.com LLC I am realizing I may never see the money back. I have called many times and waited for hours to get customer service. Once in awhile I would...

Posted by mikeee77 on January 16, 2015. Brought to you by ripoffreport.

I ordered a mirror through their website, it was stated on the page that shipping would take 1-2 weeks. After the end of the second week, I called for status. I was told the mirror would ship within 48 hours.At the end of another week, I called again to check status and was told the mirror had not shipped. I cancelled the order.After yet another week, I checked my Paypal account to verify that...

Posted by Southpaw208 on December 18, 2014. Brought to you by ripoffreport.

Very poor customer service. They had an item that was out of stock and would not be delivered for several months. I had to call and find out that information. Then I canceled the order and they never refunded my purchase. I had to file a dispute with Amex. When I asked to speak with the accounting department Ronald said he could not give me that information. Seems like a very untrustworthy...

Posted by Ron on March 11, 2014. Brought to you by ripoffreport.

After ordering two items that had to be "Special Ordered" and on their website "Usually ships within 10 days", I started communicating with them about the status of my order. After seeing the "10 days" on the website, I was next told "3-4 weeks, but usually sooner" from a Customer Service representative. After that I was told it would ship "this Wednesday", after that came and went, I was then...

Posted by John on February 09, 2014. Brought to you by ripoffreport.

Average Rating

20

BEWARE OF DOING BUSINESS WITH THIS COMPANY!!!

I ordered a Spa Tub for a remodel project we have going. They charged me over $3,100 for the tub and a week later informed me they did not have it in stock and could not get it anymore. They gave me an option to change my order to another tub or cancel the order and get a refund. I asked to have the order cancelled. It has been three weeks...

Posted by JamesWCasey on March 30, 2013. Brought to you by yellowpages.