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Help us make it rightThe original mesquite broiled steakhouse in Texas, Dunston's has been a Dallas mainstay since 19FAMILY OWNED & OPERATED SINCE 1955TWO LOCATIONS195251ATTR:BARSTEAK HOUSERESTAURANT
The original mesquite broiled steakhouse in Texas, Dunston's has been a Dallas mainstay since 19
Restaurant and Full Bar
I have just witnessed the single most appalling display of customer service ineptitude. My fellow coworkers and I went to Dunstons Lovers location for lunch. Most of us ordered the steak, however two opted for the grilled chicken. Both found the chicken’s taste to be “off” and possibly spoiled. One opted to send it back to get something else. She called for the waitress and told her she did not like the chicken. The waitress seemed to take this reaction personally and informed my coworker that there was nothing wrong with the chicken. She sent over the cook who had a similar reaction stating there was nothing wrong with the chicken. The cook stormed off and then the owner Judy Dunston came to the table. When my coworker calmly stated again that she did not like the chicken, Mrs. Dunston then berated my coworker stating “there is nothing wrong with our chicken.” “Many people have ordered the chicken today” and she invited my coworker to see the computer to view that for herself. She also asked “Why did you order the chicken” and stated “I’ve already lost money on you”. Mrs. Dunston did not offer her another meal; she left the table and did not return. My fellow coworkers and I were astounded at this display of utter disrespect and from a “service” industry no less!
After most of us left, my coworker stayed behind to speak again to the owner. I am told that Mrs. Dunston continued to stand by her chicken stating again that “there is nothing wrong with the chicken”; “you wasted a perfectly good meal.” When my coworker continued to stand her ground, Mrs. Dunston then stated “You are about to pi$$ off Judy Dunston!”
Needless to say we will NEVER go back there again. However I feel compelled to share this experience with others lest anyone else incur the wrath of “Judy Dunston” over a piece of chicken.
If you want a real Texas steakhouse experience and don’t want to mortgage the house, this is the place. The impressive limestone lobby leads into a large dining room dominated by three huge mesquite burning cook pits where the chefs spin wagon wheels to raise and lower the grills over the pits. Prices are so reasonable for steaks and the doting staff of mostly matronly women is so nice that...
I found this restaurant on trip advisor what a great place.
My wife and I both had the
Ribeye steak it was cooked perfectly we really enjoyed our dinner they have a lot of different sides the choose from. And you can’t beat the price....
Was excited to get to go to Dunston’s.. busy night there but the wait was short, about 15 minutes. Salads were very good but the wait for our food seemed long. When my steak came out it was medium well as I requested but it...
Don’t expect too much! Menu and daily offers are impressive but in reality food not good or preparation not help .. also very small portions.. Desert peach crumble stuff just un-eatable- raw.
I don’t really recommend..
His place is fantastic and I’m so happy I decided to dine here! I got the 9oz filet, cooked to a *perfect* medium rare by Jose, the grill master! The steaks are grilled over an open flame and it gives the meat just the right...
They offer genuine steak at Dunston's Prime Steakhouse at Harry Hynes Blvd in Dallas. They have Margaritas with a fiz . We had Calamari and Chops . Traditional ambience and personal service gave a perfect lunch !
Dunston's Prime Steakhouse is Dallas's oldest steakhouse. Established in 1955, by Gene Dunston, this steakhouse has become a Dallas institution. Gene and his family still operate the restaurant today. Dunston's Prime is famous for mesquite grilled steaks, chops, chicken and seafood, all cooked on open pits in the cozy dining room. The warm and inviting interior showcases dark wood and...
Dunston's Prime Steak House can be found at Harry Hines Blvd 8526. The following is offered: Steak Houses. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Dallas there are 32 other Steak Houses. An overview can be found here.
Family owned and operated since 1955.
Dunstons Prime Steak House is located at 8524 Harry Hines Blvd, Dallas, TX. This location is in the Lovefield West neighborhood. This business specializes in Restaurants.
Wine List, Serving Lunch & Dinner, Seafood, Prime Steaks, Kid's Menu, Delicious Steaks
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