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Downtown Veterinary Associates practices at 282 First St, Jersey City, NJ 07302.
Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.
To learn more, or to make an appointment with Downtown Veterinary Associates in Jersey City, NJ, please call (201) 719-5694 for more information.
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Full-service veterinary hospital providing state-of-the-art medicine, dentistry and surgery for your beloved pet.
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Downtown Veterinary Associates acted in an unethical manner that jeopardized the life of our dog. They treated our family and our dog with disrespect and condescension.
I really wanted to have a good experience, but I cannot recommend them after witnessing such gross medical negligence. As you read this review, try to imagine what would have happened if this had been a child.
The terrible thing is that what happened was all about ego (I think? I still don't understand.) We recently moved to JC, so we were looking for a new vet. We took our dog who has Addison's disease to get examined and get a Rx refill for his monthly injection (Addison's dogs must have a shot of Percorten V every few weeks or they will lapse into a coma and die. It's very serious but completely treatable with meds)
I let the attending veterinarian know that I filled my dog's Percorten V Rx at an online pharmacy. I explained that I place the order and provide contact information for the vet, and then the pharmacy calls the prescribing veterinarian to confirm. Then the pharmacy ships me my dog's medication. The vet said this was no problem, especially because it was urgent and my dog had to have his shot *next week*.
I placed the order that day. A few days later my dog's medication still had not arrived so I called the online pharmacy. They let me know that DVA refused to verify the Percorten Rx. So I called DVA. They were extremely rude to me and told me that there were no on-duty veterinarians who would be willing to confirm the Rx over the phone with the online pharmacy.
A flat out refusal. Really? I have a paper script in my hand, they have a record of it, and they would not do what they said they would do. Even if they had confirmed the Rx when I called to check, we would not have gotten the drug in time for our dog's shot. They had the audacity to offer to give my dog his shot for half-price (I do the shot at home so It costs me $45 a month compared to the $250+ I've been quoted at vet offices. I have no idea what they would have charged me but it wouldn't have been $45).
They *did not do what they sad they would do in the first place.* This is unethical behavior and endangered the life of our dog. Not the kind of people or business practices I want involved with the care of our dogs.
Can you imagine if this was a child and a doctor acted this way?
In the end, I was able to get our Dog's medication in time, but with no help from DVA. It's really a shame because we had a pretty good experience at the place initially. They were fine with taking our $800 but would not confirm the life-saving Rx that *they wrote* for our dog with an online pharmacy.
You should know this if you are considering taking your canine or feline family members there for medical care.
I've been taking my dog to Downtown for 7+ yrs and I have to say their care and concern has been consistently going down since. I took my dog to get her nails trimmed last week and came home to...
We love this place! I'm hesitant to write a great review because this place is already super popular, however they deserve it.They accept walk-ins which is really convenient, assuming you're ok...
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