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Established in 1963, Donatos is a family-owned and operated chain of restaurants that offers a variety of pizzas. The chain operates more than 200 stores in over six U.S. states. Its restaurants serve a selection of salads, beverages, side dishes, starters, desserts and oven-baked subs. The chain s restaurants offer plates, napkins and cups, as well as catering services for meetings, sporting...
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This place is an absolute mess. The carryout is weak, and the delivery is almost worthless. Wait times are through the roof because the store is understaffed, and the staff that IS there are pretty much useless. They are complacent with mediocrity, and unwilling to change. Ive given them 2-3 opportunities …
2nd time bad service on simple things. Dined in and carry out and both times they made me wait over 30 minutes because my pizza was ready but they failed to tell me it was done. I don't understand this as both times I was the only one there? They messed up my order once and the this time I was given a salad that was so old it was not editable. Losing faith in was once my favorite pizza.
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