Absolutely ridiculous
Upon receiving a recommendation from my new neighbor to use them to install my heating and air, I called in an appointment. Only AFTER that first appointment was it apparent that the technician lied to me, as the furnace was not working at all! And after having him come out for a second time, during which time I had to inconveniently leave work, the company tried to charge me a ridiculous amount for the technician to come and repair the SAME thing he informed me what fixed at the first appointment. This company is just trying to swindle customers out of money, instead of providing a good service to them.