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Help us make it rightEstablished in 1898, King Koil has more than a century of experience crafting high-quality, affordable bedding both in the United States and throughout the world. The company takes pride in its engineering, designing each mattress to provide comfort, durability and value. It embraces new materials, new fabrication methods and new design changes for providing customers with better choices in...
Dixie Bedding customer service is very horrible. They do not take the time to listen to your concerns or wellfair of their product. The lady on the other end hung up the phone on me twice. As I was explain to her my situation she raised her voice at me not even getting upset or raising my voice at her. I asked her for the name of the owner to the business and she advised me that information was...
We bought the King Koil "Elise" 'no turn mattress' along with our bedroom set.
Within a year, the mattress had dents were each of us sleep. Despite being a "no turn" mattress, we rotated the mattress in order to alleviate the the hump and dents.
When we started developing back and neck problems, we contacted King Koil to excersize the warranty, believing the mattress to be defective.
We...
I brought this mattress in 2006 from the Dixie Bedding Company on 4800 N.W. 37th ave Miami. The mattress has a big lump in it and when I went to try to have my warranty honored they expected me to to ship the mattress boxed freight pre paid in Miami.
After I sent them 20 picttures of this item and agreed to honor it when they recieve the the mattress they will then inspect it to find out...
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