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I am writing to what I hope will help others in not taking their vehicle to Covert Body shop located downtown Austin on 5th. Their business ethics cannot even be considered worth calling a business. I just recently had some damage to my vehicle due to an accident through no fault of my own. Thinking that I was being a loyal customer to Ford by taking my vehicle to it's body shop is turning...
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Posted by carrizalesm
on April 21, 2009, (Edited October 31, 2007)
I took my car here to get a scratch on my back bumper painted. A woman ran into my car while it was parked and left her information, so it was covered by her insurance company, All State. I took it in on a Monday, and it was having NO problems running WHATSOEVER. I received a call at 3:30 the following Thursday afternoon to tell me that my car was ready, which gave me less than two hours...
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My car looks and drives great but it was very hard to communicate with the staff. I had to call them repeatedly for information.
Pros
+ The repairs seem good
Cons
- Rude, bad customer service, damaged vehicle
Posted by wilsoner
on April 21, 2009, (Edited August 09, 2006)