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This place is great! All of the agents are HIGHLY PROFESSIONAL & KNOWLEDGEABLE!!! They planned my honeymoon overseas & there wasn't one problem with anything! They charge for their services just like ALL professionals do... but I would not ever leave my hard earned vacations up to a random search on the internet or to a fly by night wanna-be travel agent. I want a professional to make sure I have the time of my life, and that is exactly what these professionals did for me!!! I HIGHLY RECOMMEND their services to anyone who knows the value of a QUALITY vacation or business trip. Country Day Travel KNOWS quality & they KNOW their clients & they KNOW how to do their job better than anyone in the metro-plex!!! If you are planning on spending your hard earned money on a vacation of any type, you MUST call these professionals,,, they did a great job for me & they will do a great job for everyone that they work for!!! Bon Voyage! 10 out of 5 stars!!!
I would advise no one to use this trave agency. The customer service was horrible. I provided an information sheet for a carnival cruise that specifically set out the legal names of both me and my husband. However, when I received my package for the cruise, my husband's name was not correct. The error was made on the part of the travel agent, but $50.00 was charged to my Amex for a name-change. When I discusse this with the agent, Barbara Ford, her response was that is what you have to pay. I don't mind paying for my mistakes, but the lack of conern or professionalism left me speakless. Also, after I advised the agent that I might have to be in court and not able to travel, I was told that my ticket could not be transferred. However, when I talked to the Carnival agent, I was told as long as one of the orignial persons was traveling, someone could be substituted for $50.00, thus the $50.00 fee. However, no person was being substituted but an error (one made by the Travel Agent) was being corrected. Peronsal score, one star our tof five.
Becky is the best. Mexico is her specialty area. She has picked out some of the best condos for our family. She's also great at finding a...
Country Day Travel Inc is located at 6022 Southwest Blvd in Benbrook and has been in the business of Travel Agencies since 1988.
Travel & Tourism
full service travel agency, specializing in custom planned itineraries, Hawaii, Mexico, Costa Rica, DIsney and cruise. We also welcome groups.
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