Status: Closed
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Help us make it rightCustom fan sales, repairs, installation and parts.
They analyzed the problem with my fan right away, and fixed it. The problem was with reinstalling it. They suggested 9AM on a Saturday, which worked for me, but the tech was a no show - when I called, the receptionist said, "Oh, no, he's not gonna be there for a long time yet; he didn't finish a job yesterday, so I don't know when he'll show." I asked if she could find out, and the guess was sometime between 10 & 11. I asked why I hadn't received a call to let me know this. She said she really didn't think about it.
Great customer service from retail to install. Lots to choose from
We turned to this fan company (an authorized service center for Casablanca fans) after Lights Fantastic on Greenville refused to honor the lifetime warranty on fans that we purchased there. After…
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