Other Reviews from the web
purchased glasses in september -- were not to my satisfaction... promised to fix them. Went the next day. They were exactly as they were. I told them that it was unacceptable and left them there this was September 28th. I have not heard from them since. The Better Business Bureau has attempted to contact them on my behalf-- they have yet to respond. My next course of action is to go to...
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Please do not ever use Cohen's Fashion Optical especially the one at the South Shore Plaza in Braintree. They clearly don't know what it means to provide great customer service and are not forthcoming with their customers. It's pretty sad when the Dr., who is the owner of the store, is arguing with a dissatisfied customer. Very unprofessional. Also their policy of "they are right, the...
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Posted by caris05
on August 31, 2009
argh. I can't seem to get my prescription from them. Very enthusiastic in helping PURCHASE from them, but not at all interested in helping to send/fax me my prescription. Said "they would get back to me at THEIR earliest convenience". double argh. Would not recommend, and I concur with the quality of the lens, mine are far more scratched (after ~6 mo.) then any pair I've previously owned. ...
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Posted by ottr
on April 21, 2009, (Edited February 12, 2008)