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I brought an amp in to be fixed. I specified (in writing) on the work order to be called with the repair estimate before authorizing the repair. Not only did they not call me but when I came in the work had already been done without my approval. Bubba Clawson stated the cost will be $75.00. When asked what was done to the amp all he would say was, "Haven't the foggiest."and"That'll be $75.00...
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I've shopped at Clawson for years, even when they used to be at 5 points. I have never had a bad experience there. Granted sometimes a new employee may need more experience in customer service, however that applies to all businesses. Sounds to me like an impatient customer wanting something for nothing, you must have drank the coffee.
When I'm looking for anything related to musical...
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Posted by guitardave
on April 21, 2009, (Edited August 04, 2008)
Bubba Clawson is a great man. He will hep you find anything you need. From guitars to the picks you use. He knows his stuff and will help you in anyway possible