I have to say I am stunned to see any negative remarks in regards to City Lights. I have never had a bad experience, the selection is great and the customer service is wonderful. We built a house a couple years ago and told the man we were working with our style and he found us exactly what we were looking for. Never did we feel he was pushing a sale or pointing us in a wrong direction. Our...
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Posted by SMLadish
on April 21, 2009, (Edited March 10, 2009)
I agree with many of you, who have commented on their customer service. City Lights has some nice lights, but it's too bad that they are not that friendly when something goes wrong. My husband bought some lights for me for my birthday. Ironically, I was delivering our second child at that time. We were informed that the 2nd light was in from delivery (after ordering it via phone). We were then...
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Posted by shebesj1
on April 21, 2009, (Edited February 16, 2009)
I was amazed that City Lights had any positive reviews. I am so irritated with their customer service that I have amazed all who know me because they thinkI am a pushover and chide me to be more aggresive. I ordered 5 lights from them and have had to run back and forth between the store and my home more than 15 times to order and pick up my order because each light came in piecemeal. Each...
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Posted by bobsey
on April 21, 2009, (Edited November 13, 2008)