Invite a friend!

Chas Roberts Air Conditioning

Address
9828 N. 19th Ave. Phoenix AZ 85021
Phone
(602) 328-5066
chasroberts.com
Average Rating
3
Total Reviews
(31)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Get Directions

Share on
Share

Contact Us

Email the business

Toll Free
(855) 688-4725
Fax
(602) 749-0866

Business Hours

Status: Open

Sunday
7:00am-8:00pm
Monday
7:00am-8:00pm
Tuesday
7:00am-8:00pm
Wednesday
7:00am-8:00pm
Thursday
7:00am-8:00pm
Friday
7:00am-8:00pm
Saturday
7:00am-8:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Money Order
  • Check
  • Finance Plan

YellowBot Recommends

University Animal Hospital

  • 2500 S Hardy Dr Tempe, AZ 85282
  • (480) 968-9275

"Every client, every pet, every time"

View Profile

Smokey's Garage Door

  • 15420 N 67th Ave Glendale, AZ 85306
  • (602) 763-0500

View Profile

Submit a correction

Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.

Help us make it right

Chas Roberts Air Conditioning & Heating

Chas Roberts provides quality repair and installation of heating and air conditioning systems in Arizona for competitive prices.

What the community has to say about Chas Roberts Air Conditioning

Information about this business (11)

Chas and Alice Roberts founded Chas Roberts Air Conditioning in 1942. Prior to founding the business, Roberts worked as a serviceman for a local utility. In the early years, sales consisted of home appliances, coolers, furnaces, air conditioners and service. In the 1950s and 1960s, the company grew doing retrofits of houses with coolers to air conditioning, custom and tract houses and light...

Since 1942, Chas Roberts heating and air conditioning has served Greater Phoenix and, today, we're the largest HVAC provider in AZ.013080ATTR:PARTSCOMMERCIALFINANCINGINSTALLATIONMAINTENANCERESIDENTIAL

Almost nothing is more important during an Arizona summer than dependable air conditioning. Phoenix winters may not bring snow, but the nights still get pretty cold so dependable heating is also important.Chas Roberts Air Conditioning and Heating isn't just the name on the door. The company was founded by Chas and Alice Roberts in 1942 and has been family owned and operated since day one.Our...

Add Photo or Video
User Photos & Videos

Be the first YellowBot user to add photos or videos of Chas Roberts Air Conditioning

Reviews of this business (34) view all

Share a review

Overall review sentiment

Score
61%

Top 3 sentiment words

job
Count
3
Score
100%
price
Count
3
Score
100%
service
Count
2
Score
50%

Overall review sentiment

Score
61%

Rating distribution

5 stars
13
4 stars
3
3 stars
3
2 stars
2
1 star
10
No rating
3
See more reputation details

YellowBot member reviews (10) view all

YellowBot User
Reviewed Business
Chas Roberts Air Conditioning
Reviewer Name
markimill
Review Date
August 25, 2011
Reviewer Location
phoenix az
Average Rating
3

what a joke

Service contracts are good for them but not their customers.

Is this review... ?
YellowBot User
Reviewed Business
Chas Roberts Air Conditioning
Reviewer Name
Joel McLaughlin
Review Date
January 27, 2011
Reviewer Location
Phoenix Arizona
Average Rating
5

Super happy

Don't feel taken advantage of at all price wise - happy with repair - other company didn't fix a month ago and charged me more - new customer for life!

Is this review... ?
YellowBot User
Reviewed Business
Chas Roberts Air Conditioning
Reviewer Name
Preston
Review Date
May 19, 2009
Average Rating
1

CHAS ROBERTS: horrible at HVAC troubleshooting and repair

I have had to call them out to my house again for an issue they have not fixed. I have owned my home for almost 2yrs and have had to have CR come out to fix it and fill with freon(r-22) about 6times now. They cannot find the leak and keep replacing the inner cooler up in the air handler. The freon detector can't find the specific area its leaking at. they have repalced the inner cooler 3 times. It failed in january and now again in may :( I call that some c@!%!y equipment or something where they can't install it right. I just don't know what to do to get thier attention about the issues they are causing with higher electric bills and lack of A/C.

Is this review... ?
YellowBot User
Reviewed Business
Chas Roberts Air Conditioning
Reviewer Name
duckfeet23
Review Date
October 05, 2008
Average Rating
1

BAD customer service

We were only in our NEW home for TWO weeks when one of our air conditioning units went out. We called CHAS since they installed the AC (and hence still under warranty). They COULDN'T come out until the next day so we all had to camp out downstairs since our upstairs (where all our bedrooms are) got to 86 degrees in the night. Technician comes the next day, but since it was late in the day he said the office won't be able to download his part order until the next morning (which meant another night camping with an infant). We were told ours was not an emergency situation because we had two other ACs in the house (which unfortunately did not cool our bedrooms off). I called the office only to be given the run-around as to why they can't possibly pick up a part from a supplier in town the same day. My husband's family owns an AC business and told us that they could come have it fixed in a couple of hours, but since ours was under warranty with CHAS, we decided to stick it with them. Long story short, two nights of 86 degree temps with a baby in the house, a non-responsive customer service office, and a phone call to our builder's warranty office telling them if CHAS didn't get it fixed the next a.m., we will be calling another company and be backcharging CHAS -- they finally came and fixed the fan motor that took 30 minutes tops. What should have taken 2 hours took them 3 days and very disappointed customers. I would NEVER use them!

Is this review... ?

Other reviews from the web (24) view all

Average Rating
20

The worst, dishonest, most expensive AC company? Look no further. Chas Roberts.
My AC was low on freon and struggling. Transparent fees? Not Chas. Nothing on the website. Reps don't know what to say if ask them about 1 pound of refrigerant. You have to talk to "manager" himself - Rob Johnson.
Here is it, buckle up: $200 for the first pound and $100 for each additional. It can easily set you...

Average Rating
20

1.0 star rating 7/3/2016
The A/C is fine because they didn't make it. When something goes wrong, you discover that Chas Roberts is unable to appropriately service what they sell. As I write it's over 48 hours in Arizona heat without repair, on an expensive unit under two years old with full warranty. The company has been told repeatedly that there is an 80-year old woman and five dogs in the...

Business description (20) view all

Chas Roberts Air Conditioning, Inc. can be found at North 19th Avenue 9828. The following is offered: Heating, Air Conditioning. The entry is present with us since May 12, 2014 and was last updated on Aug 29, 2014. In Phoenix there are 326 other Air Conditioning. An overview can be found here.

We are proud to be the largest HVAC provider in the state, offering air conditioning repair and replacement in Phoenix and Tucson. As the leading HVAC contractor, you can trust that our service technicians are certified and reliable, and that we stand behind our work.

© 2007-2016 Solfo, Inc. – All rights reserved

Data by Localeze