Other Reviews from the web
I bought my very first acoustic guitar. I LOVE IT! The customer service was very good. I am currently taking guitar lessons with RAFFIK. He works there and is super nice and super friendly. Ask for him, if interested. :)
I needed to have some wires on an input jack fixed on a guitar. I called and they said to come in that day, it could be fixed quickly. Once I drove down there, the dumb manager said they couldn't fix it that day and for me to leave it without the hard case over the weekend. The manager could not explain why I was told to come down that day. I was sure as hell not going to leave a $2500 USA RR-1...
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I went to Charles to find a capo for my acoustic guitar. The man who helped me find the exact one I needed was very helpful and was very knowledgeable about guitars in general. Looking around the store, they had a very good selection to choose from if you were in the market for a new instrument. The capo was reasonably priced and I'll definitely return if I need any other minor guitar...
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