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Be the first YellowBot user to review CenterPoint EnergyOther Reviews from the web
Center Point Energy
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Citysearch
After holding for over 60 min (amount of time show on my mobile phone), I finally had to hang up. I am moving out of Houston and want to have my utilities disconnected. They have a message saying this was a busy day. If they are aware of this, It seems if they have so much business they could afford to hire more customer service reps. It is like working w/a government agency. Will begin my...
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WORST Customer Service EVER!
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Citysearch
I had a problem where I suddenly stopped getting gas. The rep, Chastity, was SO rude when I called and acted like I was an idiot and just needed to re-light the pilot on my stove, water heater and heat. She wouldn't send anyone out to help me. The next day I had to call again and they sent someone. The man came in the house and declared that we have no gas. He also checked the meter and...
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Customer Service lacking!
brought to you by
Citysearch
I am so sick and tired of utility companies holding customers hostage! I needed a live human being that can speak fluent and clear English to help me with an issue on my account. I attempt to call several times one day only to get a recording that "DUE TO HEAVY CALL VOLUME, CALL BACK IN 30 MINUTES". I call back in 30 minutes and get the same recording again and again and again! I gave up...
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