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I am in disbelief after a horrible billing situation. I wish I had seen the comment posted on 4/1/2015 on the North Bergen office account before going to any of these offices. Please read my post and the one on the North Bergen office page and save yourself a lot of trouble by picking a different practice!
I had a horrible billing experience. Between 7/2/2015 and 8/10/15 I had about 8 appointments at this office for allergy testing. I saw a doctor once and was billed each time for a doctor visit and testing. That was fine. At EACH of my 8 appointments I asked if I owe a balance and was told no. When I went to the office on 8/20/15 I was told I owe $900 immediately for all of my visits (I am insured, $900 went against my deductible). It was a Saturday morning and I was forced to call their billing office from the waiting room. I did. Billing told me a bill was sent, it never was. Then billing told me that the bill was just sent a few days ago because they just learned from my insurance my tests would costs me that much money. If they just learned it would cost me that much why was I being billed for 100% "immediately" instead of for each appointment at a time over a longer period of time? Come September 20, I received a collection notice for this full amount. My credit score is 720, I have never missed a payment on anything in my life. I make $900 in 2 days, I don't care about the money - I care about the ethics. These people are crooks. I feel like they continued to tell me I didn't owe anything until my deductible was exhausted because if I saw a $200 charge billed to me per appointment I would have switched to a cheaper allergist or stopped testing! They ran up the bill and hid the costs, and then at exactly 30 days from when THEY found out about the charges (not me) they sent it to collections. Calling their office to come up with a payment plan or discuss results in attitude from their employees. I would NEVER use this office again and they should be shut down for unethical business practices.
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