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Census Auto Repair & Sales

Address
4434 Suitland Rd Suitland MD 20746
Phone
(301) 736-5700
censusauto.com
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Average Rating
1
Total Reviews
(3)
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Fax
(301) 736-5712

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-7:00pm
Tuesday
8:00am-7:00pm
Wednesday
8:00am-7:00pm
Thursday
8:00am-7:00pm
Friday
8:00am-7:00pm
Saturday
9:00am-2:00pm

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Information about this business (2)

Census Auto Repair & Sales located at 4434 Suitland Rd in Suitland, MD services vehicles for AC and Heating Repair, Auto Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair, General Maintenance, Tire Repair. Call (301) 736-5700 to book an appointment or to hear more about the services of Census Auto Repair & Sales.

At Census Auto Repair & Sales, we pride ourselves on giving you an honest diagnostic and a quality repair. Our technicians have many years of experience and are well equipped to diagnose, service and repair all makes and models, foreign and domestic. No job is ever too big or too small. We offer FREE vehicle pick up and drop off within 10 Miles. Courtesy Shuttle Service Provided. Night Time /...

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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Census Auto Repair & Sales
Reviewer Name
Tarneisha Gross
Review Date
May 19, 2017
Average Rating
1

Take your car somewhere else

What a deceitfully horrible experience! I called last week to make an appointment to get a diagnostics for my car. I explained to the gentleman on the phone that I have a code reader at home, so I am not seeking someone who is going to attach a code reader to my car exclusively, but one that would look into what the cause of my problems was. The gentleman on the phone agreed and went into this whole dialogue about why you cannot solely rely on the code reader, etc., etc. After speaking with him, he appeared knowledgeable, I was comfortable, and I made an appointment for today May 19th at 9 am.

Here is when things went wrong. I showed up at the shop this morning at 8:30 am to check in for my appointment. The gentleman whose work shirt said Tay, said he could not find an appointment for me in their system. Tay then asks me what the problems were with my car. I explained to him, that after I come to a complete stop and then accelerate it feels like my car hesitates. Tay said, are there any dashboard lights on in your car. I said, no. Tay said well how do you know it is your engine. I said, I never stated that it was my engine. I have no idea what the cause may be. Then Tay says, so what you are saying is when you start your car up, you think the engine shifts more than normal? I said I did not mention that. I never said it occurs when I start my car up; I said when I accelerate it feels like it hesitates after coming to a complete start. I also never said, I thought it was the engine because I do not know.

Tay then says well if I put it on the machine and there are no lights on, the machine is going to pass it. I told Tay that I spoke to another gentleman on the phone and he said that a diagnostic included more than a coder reader and that I had a code reader at home. So there is no need to pay someone else for services that I can do myself at home. Tay said, okay and then started clicking someone on his computer. When he was finished, he looked up at me and said well I am not sure. If there are no lights on your dashboard, I do not understand why you would think it was your engine. At that point, Tay and Census could not do anything to service my car. I would not even feel comfortable with them washing and shining its tires.

Don't take your car here! Not only is Tay the only personnel there this morning clearly knowledgeable of cars, but more importantly he lacks the basic comprehension skills to engage in simple dialogue. You are taking about the car hesitating after you accelerate and in his mind that translated to the engine shifting after you put the key in the engine. Beware, sub-par shop. I can see how you could go here looking for your tires to be rotated, and then they come back and tell you that your need a head gasket.

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Other reviews from the web (2)

Diagnostic

Average Rating
20

What a deceitfully horrible experience! I called last week to make an appointment to get a diagnostics for my car. I explained to the gentleman on the phone that I have a code reader at home, so I am not seeking someone who is going to attach a code reader to my car exclusively, but one that would look into what the cause of my problems was. The gentleman on the phone agreed and went into this...

Radiator Fluid Leak

Average Rating
20

The worst service ever. My wife took her car in for a radiator leak and the they schedule her for 11:00 am. We brought the car in at 10:30 am. At 2:30 pm we haven't heard from them. My wife called them and they still haven't looked at the car. 30 mins later they called back and told us that before they could do anything, they must do a pressure check which will cost 49.99 plus labor which...

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