Carnival Kia Automotive Group

Horrible After the Sale Service

Average Rating

20

I love my Soul and the buying experience was great but we have been struggling for a year in a half to get our car repaired for warranty work. New owner (Franklin Kia), old owner (Universal Kia) are both the same! If you are a woman forget about getting anywhere with the service department or the ow...

Posted by tasmith on June 04, 2015. Brought to you by edmunds.

Epitomizes What Customer Service Should Be = Refreshing

Average Rating

100

If you're in the Nashville/Franklin TN area, in the market for a car and you are tired of the usual hard nose car salesman pitch that so many of us are accustom, then Dani S. is the lady you must ask for at Universal Kia of Franklin. I hate the whole car buying thing but found this dealership refr...

Posted by BoyceC on September 20, 2014. Brought to you by edmunds.

Average Rating

100

The overall experience was exceptional! David was fantastic and quick to address any question or concerns we had. The whole staff was amazing! The manager and David was quick get us a new vehicle after it had been sent to be cleaned and was returned scratched. David and the manager apologized several times for the inconvenience the incident caused. Other than the detail/cleanup crew, we were...

Posted on June 03, 2014. Brought to you by superpages.

Average Rating

100

Service was good and helpful .

Posted by farlyricciardi on May 07, 2014. Brought to you by superpages.

Average Rating

100

The salesman was exceptional. He was not going to let me leave without a new car and something I could afford. The entire staff was friendly and courteous at the Franklin location. I would do business with them again.

Posted by melisandeorel on April 30, 2014. Brought to you by superpages.

This company offers the sales and service of new and used automobiles.

Posted on April 05, 2018. Brought to you by bbb.

Automobile - Dealers

Posted on April 24, 2016. Brought to you by merchantcircle.

Since 2011 the company has been providing New And Used Car Dealers.

Posted on October 25, 2015. Brought to you by dandb.

We are a leading car dealer in Franklin serving drivers around Nashville for years. Customers come to us for quality, affordable vehicles with some of the best financing in all of TN. We sell and service new and used Kias, and have expanded over the years to better serve our new and pre-owned car, truck and SUV customers. Our used car dealership has a wide selection of certified KIA's and used...

Posted on July 08, 2014. Brought to you by binglocal.

New and Used Kia Car Sales and Service

Posted on October 24, 2012. Brought to you by merchantcircle.