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Cape Henry Citgo located at 2903 Shore Dr in Virginia Beach, VA services vehicles for Gas Stations. Call (757) 481-7888 to book an appointment or to hear more about the services of Cape Henry Citgo.
Purchased 2 "VIP Cards" from VIP Promotions Inc which contained multiple discounts and free services at Cape Henry Citgo.
I brought my Truck in for a VA State inspection, and it required some work to pass. I also had a brake flush and transmission flush done. I was charged $36 for 3 light bulbs. They did not replace the light bulbs. I returned to the station and told them the daytime running light and license plate light were still out. They brought the truck in, and shortly returned it to me. The daytime running light was STILL out. I confronted the manager and he said that Chevy Suburbans only had one daytime running light. I called bs, and had the mechanic replace the correct bulb.
After the service my transmission started slipping between 2nd and 3rd gear. I checked my transmission fluid, and it was barely registering on the dipstick. It took a full quart. Upon to return at Cape Henry Citgo the manager went out to check the fluid. He first mistakenly checked my oil dipstick, and after i pointed out where the transmission dipstick was he checked it. He saw it was low and said "The machine didn't fill it up enough."
I pursued a refund from the VIP Promotions card company, but they said "All Sales Final".
The total lack of quality assurance and integrity I experience will keep me from ever visiting Cape Henry Citgo again.
I had quick struts installed on my 97 Camry and noticed when leaving that the ABS light was on. I immediately confronted them about it and the manager told me that it was my problem and that they were not responsible. I took it to Toyota and they confirmed that it was the right rear sensor that appeared to have been pulled and would have to be replaced. Under no circumstances would I recommend anyone getting any work done on their car because they don't stand behind their work.
On 4/8/2011 I had rear quick struts installed on my 97 Toyota Camry at Cape Henry Citgo. When I was leaving I noticed the ABS light was on. I immediately confronted the mechanic who couldn't diagnose the problem. I took it to the Toyota dealership and they diagnosed it and determined that the problem was the right rear ABS sensor (next to the strut). I spoke with Cape Henry Citgo manager...
Citgo Gas, Diesel Gas
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