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Burnham Park Animal Hospital

Address
1025 S State St Chicago IL 60605
Phone
(312) 663-9200
burnhamparkvet.com
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Average Rating
3
Total Reviews
(17)
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What the community has to say about Burnham Park Animal Hospital

Information about this business (2)

Premium care for chicago's south loop & downtown animals since 1994246020attr:spays/neutersveterinariansveterinary hospital

Tags

Complete Medical Care for Your Pet
Complete Medical

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Reviews of this business (29) view all

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Overall review sentiment

Score
41%

Top 3 sentiment words

care
Count
2
Score
100%
dog
Count
2
Score
0%
receptionist
Count
2
Score
0%

Overall review sentiment

Score
41%

Rating distribution

5 stars
6
4 stars
4
3 stars
0
2 stars
0
1 star
7
No rating
12
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YellowBot member reviews (2)

YellowBot User
Reviewed Business
Burnham Park Animal Hospital
Reviewer Name
Bambi M
Review Date
March 09, 2010
Average Rating
1

Not to be trusted with your pets!

You have to give 1 star to post....but they are not even worthy of 1 star!!!!For those of you like me, that think of your pets as your children, my experience with the staff at BPAH should deter you from ever patronizing! I have been paying their exorbitant fees & tolerating the nasty front desk staff since 1998!! Yesterday my dog suffered what I now know was a seizure. My dog has never been sick so imagine the fear that overtook me to find my dog convulsing, incoherent & unable to stand. I rushed out of my house carrying my limp & what I thought dying dog to arrive at my car to realize in my haste, I didn't have my keys!!! I jump into a cab, passing the dog clinic located on my block, to get to the place 10 blocks away that have known my dog since 1998! I called on the way to alert the vets of my crisis. Upon my arrival, the nasty receptionist says, you owe us from a previous visit. Shortly after visiting in January, my wallet was stolen which held my checkbook. I closed the account prior to their check clearing. I received one email and I thought my husband handled and he thought I handled.....clearly an over-site. But whatever, I'll handle it....we have a crisis NOW! They refused treatment and told me to go to the cash station on the corner. I ran to find it was out of order. I then jump in a cab, went home to retrieve my car keys, drive to the bank and arrive with the money....30 minutes later. The rude receptionist then says, there were fees leaving me $60 short. I said I would write a check or bring back cash....can we look at my dog? They refused and suggested I go somewhere else. WTF!!! Again I've been a client since 1998 and I have 2 dogs!!! I have always paid upon receiving treatment and I have recommended several clients....I'm a wonderful and loyal client and they turned me away with an extremely sick dog for $60 & the explanation of "its just our policy"!!!! I frantically drove to the clinic I passed & upon seeing the distress of both myself & my pet, the doctor took me in right way and began to access my dog. No discussion of money just how he could care for my pet. I am shocked and discussed with the lack of treatment, concern & care I received at BPAH. When I needed them the most, they weren't there!!! South Loop Animal Hospital has won my affection. They took excellent care of both me & my pet. The fees were fair and it was extremely clean & professional. They even called to make sure we were both ok today. I will NEVER trust BPAH again ....they just don't freakin' care!!! NEVER TRUST YOUR LOVING PETS TO THIS CARELESS...AND I DO MEAN THEY COULD CARE LESS PLACE!!!! Lastly, let me be specific....my dog walker, turned manager of the place Eric (all of 12 yrs of age (being facetious ) should be ashamed!! He was very callous! BTW They have never called to see if my dog was alive or dead.

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YellowBot User
Reviewed Business
Burnham Park Animal Hospital
Reviewer Name
LJR
Review Date
June 25, 2007
Average Rating
1

!

Dr. B diagnosed my puppy with a broken foot and put her in a cast only to find out, after the cast was removed, that she only had lost a toe nail. When I called to talk to him about the misdiagnosis he tried to blame me for being careless with my dog.
You couldn't pay me to go back to him for veterinary services. (Edited May 22, 2008)

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Other reviews from the web (27) view all

SHUT BURNHAM PARK DOWN NOW!!

Average Rating
20

BURNHAM PARK ANIMAL HOSPITAL SHOULD BE SHUT DOWN!\r
MY STORY BEGINS MARCH 10TH AND ENDS ON MAY 3RD\r
Our 7 month old puppy fell off the sofa and broke his leg. The ER xrays showed it was a clean break and advised us to go to Burnham Park…

Burnham park animal hospital should be shut down!\r
This was the biggest mistake of my life and my 7 month old puppy paid the price!\r
My story begins march 10th and ends on may 3rd 2014\r
James, my toy poodle fell off the sofa and broke…

Business description (8) view all

Burnham Park Animal Hospital Ltd is located at 1025 S State St in Chicago and has been in the business of Animal Hospital Services, Pets And Other Animal Specialties since 1994.

Tags

Complete Medical Care for Your Pet
Complete Medical

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