Horribly rude
I agree with the reviewer below. twice, I have used budget taxi and on both occasions I have found the them to be extremely rude and unprofessional. The drivers use filthy language and start using abusive language at the drop of a hat. The would always charge you more than what they first tell you on the phone. The dispatcher ( on the phone ) is very abusive and does not care a damn about the clients. On one of the occasions , I needed the cab urgently and he said the cab would be there in 10 mins...I kept waiting for 30- 40 mins and then called again, he kept on telling me that the cab is around the corner , when the can finally arrived it was over an hour, when I complained,,....I got abuses and racial comments. I had to give up and use their service for the last time. Finally when I arrived at the destination, the person started asking more than what was discussed, when I protested, he once again resorted to using abusive language....I had to give in....I paid him whatever he asked for to avoid creating a scene in public. I vowed to never use BUDGET TAXI again and would suggest staying away from them., whatever the need may be.
Posted by Snirwa
on December 31, 2009