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Brookline Volkswagon Audi

308 Boylston St
Brookline, MA 02445
(617) 734-2020
2 star rating based on 5 reviews

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tel: (617) 734-2020

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BAD CUSTOMER SERVICE!!!

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Customer Service: bad attitude,
Friendliness: did not greet by anyone when walked inside the dealer,
Price: dishonest on listing price and non-negotiable.

I recommend try another Audi dealer if you have your mind set on an Audi. Great car to drive but deserve better than what I experienced.

Pros

+ Location

Cons

- Everything else
Posted by picabbo on April 21, 2009, (Edited February 10, 2009)

Good deal on new GTI and fine service dept.

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My experience at Brookline VW Audi has been very satisfying from the outset. I bought a new GTI Mk V a couple of years ago, and got a good deal ($300 over invoice) with a minimum of negotiation hassle. Sales people were helpful and found the exact color and options I wanted in a couple of days. I have gone back for scheduled maintenance ever since and have been treated well. Last week I went... more
Posted by geckobrah on April 21, 2009, (Edited September 27, 2008)

AVOID at all COSTS!

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Have owned the car for a year + and have brought it to Brookline Volkswagon AUDI for each milestone service to date. THEY ARE A RIP-OFF! Standard oil change is $90-100! For a bleepin OIL CHANGE! They charge for every ounce of ANY fluid they put in your car!
When I purchased the car, I realized a couple months later that I didn't have the 'entire' manual for the vehicle. I went to the Parts... more
Posted by x7924a on April 21, 2009, (Edited March 24, 2008)
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