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Borders Books & Music

511 Boylston St
Boston, MA 02116
(617) 236-1444
borders.com
4.5 star rating based on 4 reviews

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Payment Methods
American Express Discover Gift Certificate MasterCard Visa  
Hours
Mon-Fri 7am-11pm Sat 9am-11pm Sun 10am-10pm  
Status: Closes in 37 minutes  
Phone Number

tel: (617) 236-1444

Fax Number

tel: (617) 236-2295

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Member ReviewsMember Reviews

Borders Books & Music

Borders is ok.

Review Rating
This Borders is inside the Prudential mall. It''s packed. The staff is ok. They have many books, magazines and more. There are a lot of kids with their parents or nannies. Many come to enjoy the bookstore and read books. There is a coffeeshop attached to the bookstore. They also play music. The music is not loud. You can find chairs to sit at the bookstore. The coffeshop area is a little small. Truereview here to tell you the truth.
Posted by Truereview on July 18, 2009

Business Description from the Web

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Originating in Ann Arbor, Mich., in 1971, this international bookstore chain is known for its vast selection of books, movies and music, as well as a comfortable atmosphere. Cozy chairs, scattered tables and music listening stations invite customers toexplore and stay awhile. Book and music selections are tailored to the community, giving the shop a local feel. The knowledgeable staff and Title... more
Posted by Citysearch on May 04, 2007

Tips About This Business

When to Go

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Call your local Borders for in-store event listings, which include story times for tots, book signings, knitting group meetings and more.
Posted by Citysearch on April 21, 2009

Know Before You Go

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Most locations have an in-store cafe, featuring caffeinated specialty drinks and a small selection of baked goods.
Posted by Citysearch on April 21, 2009

The Extras

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Most locations offer wireless access in their cafes and seating areas. Plans are available through T-Mobile, ranging from $6 an hour to $40 a month.
Posted by Citysearch on April 21, 2009

Editorial Reviews from the web

Shop for books, music and more in a warm, relaxing and customer-friendly environment in the heart of the Back Bay.

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In Short Originating in Ann Arbor, Mich., in 1971, this international bookstore chain is known for its vast selection of books, movies and music, as well as a comfortable atmosphere. Cozy chairs, scattered tables and music listening stations invite customers toexplore and stay awhile. Book and music selections are tailored to the community, giving the shop a local feel. The... more
Posted by Nancy Hunter on April 21, 2009, (Edited December 05, 2006)

Other Reviews from the web

Wonderful Customer Service

Review Rating
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I had a great experience at the particular Borders. I went in knowing I wanted a book about the history of the Boston mob. I spent about 30 minutes with a sales rep that walked me all around the store to point out different options and to discuss what he knew about each book. He was very helpful and would have spent more time helping me if I let him. The customer service has always been... more
Posted by YEAGER on April 21, 2009, (Edited March 22, 2009)

Good Sales Staff by David L. at InsiderPages

Review Rating
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While the collections in certain areas leave something to be desired at times (the magazine section in particular), the sales staff go above and beyond the call of duty in order to help serve the customer. Rarely do they bug you more than once for help. Also, the cafe is among the best Borders has to offer, with coffee that tastes as good as DD.
Posted by Citysearch User on April 21, 2009, (Edited January 17, 2008)

borders is by far superior to barnes and noble.

Review Rating
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This borders is average compared to other borders, but highly recommended amongst other bookstores. I always find borders staff to be helpful, not snotty, and there prices and selection to be the best.

Pros

+ selection, friendly/helpful staff, atmosphere

Cons

- i wish it were a little bigger, smaller then some borders, but it is still big for being right in the city.
Posted by jdliveshere on April 21, 2009, (Edited March 16, 2007)
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