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Blue Pacific Boating

Address
14000 Palawan Way Ste C Marina Del Rey CA 90292
Phone
(310) 398-8830
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Average Rating
3.5
Total Reviews
(5)
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Contact Us

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Fax
(310) 821-6786

Business Hours

Status: Open

Sunday
8:00am-2:00pm
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
8:00am-2:00pm

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What the community has to say about Blue Pacific Boating

Information about this business (3)

Tags

Asa Sailing School
Sailboat for Charter
Hunter
Hanse
Yacht for Charter
Beneteau
Sailing Club
Cc41
Boats for Rent
Catalina
Sail to Catalina
Boats for Charter
Jeanneau
Power Boats for Charter
Platform

Blue Pacific Boating offers sailing and powerboat charters, ASA sailing certification and classes. Learn to sail along beautiful southern California coast. Private lessons too.

Blue Pacific Boating offers sailboat and powerboat charters, and ASA Sailing certification under one, three, five, six, and eight day ASA sailing and cruising classes Learn to sail in the beautiful Santa Monica Bay one of the world's premier sailing boating destinations

Reviews of this business (6) view all

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Overall review sentiment

Score
60%

Top 3 sentiment words

cruise
Count
1
Score
100%
gift
Count
1
Score
100%
staff
Count
1
Score
0%

Overall review sentiment

Score
60%

Rating distribution

5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
2
No rating
1
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YellowBot member reviews (3)

Reviewed Business
Blue Pacific Boating
Reviewer Name
Ryan
Review Date
June 02, 2009
Average Rating
1

BEWARE - rude staff, unsafe boats

Strongly suggest using another charter company!!! My experience with Blue Pacific was very similar to that of previous reviewers. We had difficulty scheduling the charter, and then when we arrived for checkout, we were told very rudely to come back the next day. This clearly did not fit our cruisng plan as laid out to them well in advance, and we had to fight them to check us out as promised. Our boat was not clean on arrival, and then key systems (electircs, steering) failed during our 2-day charter. Blue Pacific was unapologetic and did not even contact me until I filed a complaint with the BBB. Their neighbors on the dock in Marina Del Rey were not surprised that 1) the Blue Pacific staff was rude, and 2) the boat was unsafe. That should tell you something! I would recommend that no one do busines with these folks. They run an unprofessional and unsafe operation. Susanne (the owner) and Sylvia (the receptionist) are RUDE; Jason (one of their staffers) is completely unreliable. Seriously... take your money somewhere else.

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Reviewed Business
Blue Pacific Boating
Reviewer Name
margieh
Review Date
November 22, 2008
Average Rating
5

Such A Pleasure .... Great Service!!

I just arrived on the west coast and wanted to sail to Catalina Island. I found Blue Pacific on the internet and was impressed with how easy it was to find all their boat selections on their website and then proceed to a resume allowing "them" to see my qualifications to sail a boat! I also found all their terms and conditions ... there were no surprises. Making my reservation was then a very simple process and delightful. I enjoyed the french accents in the office! My boat was ready for me and just like the pictures. It all was just a joy making my sail to Catalina a most memorable experience. I recommend Blue Pacific highly!!

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Reviewed Business
Blue Pacific Boating
Reviewer Name
tristan
Review Date
September 16, 2008
Average Rating
1

Do not rent from them

I will never do business with this company again. There is something shady going on with this business. Buyer Beware.

I was looking for a present for my father who has been a sailor for his entire life 40 years plus. I thought a bareboat charter would be a nice gift so I called up Blue Pacific Boating after seeing their selection online. I called several times a day for a couple days only to leave messages that were never returned, when one day a woman named Silvia answered the phone. She has a thick accent and speaks very softly. I had a lot of trouble understanding what she was saying. Needless to say I was not able to get any coherent answers from this woman about some technical questions I had. She put me on hold everytime I asked a question about price quotes or rental info. She became agitated when I asked her to repeat herself and she was very rude.

My father called back the next day and spoke with a woman by the name of Susanne. He was going to schedule a pre-check test before renting the boat. We were also looking into membership options for joining. Since I am handling all of the finances for my Father's Birthday gift I tried calling back Susanne to reserve the boat. I thought everything was handled and I had my credit card ready to pay for a boat rental.

Silvia answered the phone and would not transfer me to Susanne. I told her that my father and Susanne had already talked and I was told to call her back. Silvia told me that "she was the one with the answers". She also told me Susanne did not work there and that I could not talk to anyone who had answers to my questions. I explained very nicely about how I wanted to rent a boat. She got very defensive when I asked about a refund policy. She would not show me her refund policy in writing and starting asking me questions about who I was working for? Then she insulted me and hung up the phone.

I will never ever do business with this place. You could not pay me to rent a boat from them. Something very strange is going on and their business practices lead me to believe that they are not on the up and up. No customer service and no refunds sounds like a money scam to me.

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Other reviews from the web (3)

A great experience

Average Rating
100

Thank you Blue Pacfic for a safe and pleasant sail on May 21, our Skipper was great. He was pleasant with my students and ran the cruise in a safe and professional manner.
the boat was fast, sleek and clean. I was very impressed. This mini sea voyage was my first time out on the ocean in a sail boat and was definitely the high point of my week.
Because of this experience, this desert dweller now has an interest to learn to sail. Thank you for the great cruise.

Pros

+ learning a ton about sailing, got certified

Cons

- Sunburn

Truly Awesome Sailing Courses

Average Rating
100

Last week, I took Blue Pacific’s 5-day Confidence Sailing Course and it changed my life. Initially, I signed up for this particular course for a self-imposed “stay cation” break from the Los Angeles white collar grind. I hoped that a full week out on the ocean, learning something entirely new, might recharge my batteries.

I spent the week off with a group of six people (a doctor, physical therapist, MBA student, TV producer, etc) and a highly experienced instructor on one of Blue Pacific’s beautiful yachts. Each day, we practiced navigating around the marina and then on out to the Santa...

Last week, I took Blue Pacificâ??s 5-day Confidence Sailing Course and it changed my life. Initially, I signed up for this particular course for a self-imposed â??staycationâ? break from the Los Angeles...

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