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Blue Cross Pet Clinic

Address
124 Saint Cloud Rd San Antonio TX 78228
Phone
(210) 735-5259
bcbs.com
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Average Rating
4.5
Total Reviews
(53)
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Blue Cross Pet Clinic practices at 124 Saint Cloud Road, San Antonio, TX 78228.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Blue Cross Pet Clinic in San Antonio, TX, please call (210) 735-5259 for more information.

Beissner Mark DVM practices at 124 Saint Cloud Road, San Antonio, TX 78228.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Beissner Mark DVM in San Antonio, TX, please call (210) 735-5259 for more information.

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Reviews of this business (56) view all

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Overall review sentiment

Score
75%

Top 3 sentiment words

pet
Count
1
Score
100%
place
Count
1
Score
100%

Overall review sentiment

Score
75%

Rating distribution

5 stars
34
4 stars
13
3 stars
4
2 stars
0
1 star
2
No rating
3
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YellowBot member reviews (3) view all

YellowBot User
Reviewed Business
Blue Cross Pet Clinic
Reviewer Name
Heather31
Review Date
March 26, 2012
Average Rating
1

that place is a slaughter

Yes, a I thought the same things of Dr. Beisnner. But today I had the most traumatizing experience in his clinic. He just was another man, maybe it wasn’t his day, but that wasn’t my fault or my pet’s.
I had to take my beloved best friend and faithful companion to sleep, and was the most traumatic experience that she and I had. To start, he wanted me to get out of the room and leave him do the work with my cat. Of course not! I was there to be with her in her last moments. And he wanted me to leave. Then he began to give her the sedative in the cruelest way, with him and his assistant holding her like if she was a lion, my cat was very upset meowing horrible. I had to turn on my back, cover my ears and not see it. Then he told me that's why I should leave, I asked him if there is a better, not so hard way to give her the sedative. He said that would be with gas, but that he had to take her inside and that would take 20 mins. I told him no problem, he took her inside and in less than 5 minutes came back with my girl relaxed and calmed. Then he says is already relaxed, and then right away he grabbed the last shot to give it to her, she was still conscious, was moving her eyes and blinking, but quiet and defenseless. I asked him if he wasn’t going to give her more time for the sedative to work, make her sleepier, he said no she’s already relaxed. I told him: “well can you give me a few minutes with her before giving her the shot?” What I wanted was to give more time to the sedative to work, to see her sleepier, and of course talk to her before she would be dead. He just looked at me like saying, “this woman asks too much” and with a despotic attitude and like in a hurry, he said: Ok. So he went inside and in less than 2 minutes comes back and says, ready? I just hated him. I would never go back to that place. I told him ok. After he gave her the shot I asked him if we could stay with her for a few minutes to say bye. Of course with his attitude said ok. They went inside and in less than 2-3 mins the assistant comes asking if that was enough.
I know when they took her inside to give her the gas, they didn’t do it, they gave her that traumatizing sedative injection, that made her very upset, they lied and didn’t put the gas, because he himself told me the gas will take like 20 minutes, and he returned in less than 5 minutes.
Furthermore, his attitude was all the time cold, despot, insensitive, inhuman, and in such a hurry, as if they don’t understand the pain of the people who are losing a pet who was considered a very meaningful part of the family. Yes, it was lunch time and I think that's why he was in such a hurry, but why he doesn’t schedule these things for a better time?, if he knows for these things the family needs to take their time to say goodbye to their beloved pet .
I feel so bad that my baby had to die in such a traumatizing way, I felt guilty because now I thought that I should have looked in different vets and ask about how do they do that process, to me is important to find good human and sensitive doctors who are able to put themselves in the other’s shoes.
Dr. Beissner, you are an inhuman butcher, and I will never stop by your butcher.

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YellowBot User
Reviewed Business
Blue Cross Pet Clinic
Reviewer Name
mojosil
Review Date
April 27, 2009
Average Rating
5

Super nice.

We always kennel our dog here. He does not hesitate one bit when we arrive and leave him there. Obviously, they treat him right. Thanks

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YellowBot User
Reviewed Business
Blue Cross Pet Clinic
Reviewer Name
jrm
Review Date
September 20, 2008
Average Rating
5

great place

the doctor and staff really care and prices are not outrageous like other veterinarians, they really take care of our pets well

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Other reviews from the web (53) view all

Average Rating
100

Our old dog had to have surgery for a growth on hi face. The vet we saw was kind and caring. Our baby received top notch care and so did we!

Average Rating
60

handsome man vet was always mad/grouchy! Prefer lady vet

Business description (9) view all

Beissner Mark DVM can be found at Saint Cloud Rd 124. The following is offered: Insurance. The entry is present with us since Sep 10, 2010 and was last updated on Nov 14, 2013. In San Antonio there are 649 other Insurance. An overview can be found here.

Since 1980, Blue Cross Pet Clinic has been providing Animal Hospital Services, Pets And Other Animal Specialties from San Antonio. Blue Cross Pet Clinic is incorporated in Texas.

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