Member Reviews
I spent over $800 on tires and wheel alignment at this Big O Tires. They not only dirtied the inter...
I spent over $800 on tires and wheel alignment at this Big O Tires. They not only dirtied the interior and exterior of my car, but they caused damage to 3 of my wheels from their equipment. They reluctantly offered to pay for 25% of the cost to resurface the wheels and told me that I would be without my car for two days. They never offered to pay for a rental car for me for the two days nor were they willing to do better on their compensation to rectify the situation. Jeff and Jan's attitudes were terrible and their customer service was non existent. Do not try to save money by going to this shop. They do lousy work and are irresponsible.
Posted by R
on June 05, 2008
Editorial Reviews from the web
Offers a wide variety of tires as well as alloy wheels, brake service, oil change, alignment and more.
Posted by Contributor
on April 21, 2009, (Edited June 20, 2008)
Other Reviews from the web
I have been taking my 2 vehicles to Jan and Jeff at Big O Tires in Glendale since 2004, for both minor and major work. I have always been treated courteously, and have always received professional service. I have not experienced any problems with work done in their shop. All of my questions/concerns were answered professionally, with choices offered, and pros and cons regarding each of the...
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I've been dealing with Big O Tires since the store opened approx. 4 years ago. I have known Jeff (one of the owners) from a prior job at another tire and alignment shop in Glendale. I have always had excellent service at Big O, good recommendations for tires and they have stood by their tires and warranties for two full sets of tires. (I drive a lot each year). If I have questions about a...
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I spent over $800 on tires and wheel alignment at this Big O Tires. They not only dirtied the interior and exterior of my car, but they caused damage to 3 of my wheels from their equipment. They reluctantly offered to pay for 25% of the cost to resurface the wheels and told me that I would be without my car for two days. They never offered to pay for a rental car for me for the two days nor...
more
Posted by rpkarch
on April 21, 2009, (Edited June 04, 2008)