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The salesmen at this Best Buy store in Deerfield was not honest. We bought a Sony earbud. The salesmen highly recommended the warranty. He said that if anything went wrong we could come to exchange within 2 years of purchase, My wife told him that we had a puppy at home, and it might be good to have such a protection. He said yes, any damage would be covered. Today we took the broken earbud to...
This is possibly the worst Best Buy I have encountered. Their customer service desk in manned by one employee at a time. Imagine that when there is a return line. I tried to trade in video games and not only do they treat you like you stole your own games, but the service desk workers have no idea how to work their own trade in program software. After 45 minutes at the service desk I was told...
Employee experience is bad, this roles over to the customer experience. The management is poor. I would stay away from this place and Best Buy as a whole!!
Best Buy is located at 526 Hawthorn Ctr, Vernon Hills, IL. This business specializes in Electronics.
Tags
Boost Mobile
Virgin Mobile
Best Buy is a national retailer of name-brand electronics with brands such as Sony, Samsung, Dell and LG. Inventory includes TVs, cell phones, cameras, video game consoles, computers, printers, video games and movies. This Best Buy location accepts electronics for recycling and video game software and hardware trade-ins.
Best Buy's source for computers, video games, televisions, digital cameras, mp3 players, mobile phones & appliances. Shop online for delivery or store pickup
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