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Best Buy

2855 N Mayfair Rd Milwaukee WI 53222
(414) 257-9516
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(877) 211-9810

Business Hours

Status: Open


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Information about this business (2)

Shipping - Logistics Management - Supply Chain Management from FedEx Corporation: offers a complete suite of online services for shipment preparation, package tracking, shipment rates and tools tailored to the needs of international shippers and small businesses.

Software and Accessories All At Our Low Prices, Printers, Peripherals, Find A Great Selection of Brand-Name, Computers

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Reviews of this business (14) view all

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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Best Buy
Reviewer Name
Kung Genius
Review Date
September 27, 2008
Average Rating

Terrible Geek Squad Service

I brought my customize computer in for a diagnostic last Friday, paid in advance $73.56 (mind you), and less than a day later (Sat. morning) they call for me to pick up my computer. Went to pick it up and the neophyte tech said that they don't know what the problem is other than it is bad mother board. The tech did not offer any thing else and told me to sign to have my computer release. I signed, wanted to take my needed computer to have another shop fix the problem. Since I am unemployed and need the computer to look for a job. I called EVGA, got the mother board replacement, several days later re-installed the computer and the same problem presence. Call BEST BUY's Geek Squad but they want to charge another fee for diagnostic, WTF! I took my computer to PC-Tech in Kenosha the same day my re-placement motherboard came from EVGA. I insisted PC-Tech to give me answer by tonight so I can ask BEST BUY for my refund. YES, PC-TECH delivery and they said it was a bad power supply. No way can BEST BUY diagnose anytime if they did not switch the power supply. Call BEST BUY, got the run around when I mention refund because the Geek Squad did not do anything. I politely told that I was unemployed, yes I was calm then. Talk to the tech Vance and waited 10 minutes to get the manager. Then another tech Chris, pose as the manager, explained everything all over again. Then he said no refund! I asked him if he was the manager, he said NO! What am I talking to you for, get the manager. Then after waiting again, not the manager but a supervise Tech came, and said he looked at my file and everything was done for you and NO REFUND. You guys could not and did not do anything. If there is no power to the computer and you don't know that it was the power supply causing the problem how can you run all the test that you said you did? NO REFUND! For those who shop at BEST BUY, me being one, this is mess up! To said the least! I learned my lesson not to goto Gaint Retail Service but local retail service who want to win your service. NO I DID NOT GET MY REFUND! Look at others' complaint at other best buy.

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Editorial reviews from the web (2)

In Short
The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues… Read More

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers.

In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

Other reviews from the web (13) view all

Average Rating

BB overall is a tanking company and should be obsolete in the next few years. Only went here bc I had a GC that was burning a hole in my pocket. Not a ton of great deals, store was dead per usual...


Average Rating

This place was horrible.

I bought a netbook and asked specifically if I could return it if I put Ubuntu on it, if for some reason it didn't work. I was told, ""Sure!"" So, I did put it on it, but it didn't run well and the wireless card didn't work. I called to make sure, ""I installed Ubuntu, can you take this back?"" Again, I was told by an employee, ""Yes, bring it back. We will just wipe it out.""

I rode the bus over an hour to get there only to be told that they couldn't do it. After being told multiple times that they could.

They actually wanted to charge me over $100 to...

Business description (4) view all

Best Buy Co. Inc. is a multinational retailer of technology and entertainment products and services. Located in Wauwatosa, Wis., the company has operations in the United States, Canada, Europe, China and Mexico. The firm s brands include Best Buy, Audiovisions, Best Buy Mobile, The Carphone Warehouse, Five Star, Future Shop, Geek Squad, Magnolia Audio Video, Napster, Pacific Sales and The Phone...

Find A Great Selection of Brand-Name, Software and Accessories, Printers, Peripherals, In-Home and Carry-In Service Available, Delivery & Installation Available, Computers, All At Our Low Prices

Tips about this business (5) view all

Know Before You Go: Sorry Mac-ophiles, the Geek Squad only serves PCs.

Save Money: All tasks prepriced at a flat rate--no by-the-hour billing or nasty surprises when it's time to pay.

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