"On the go? Use our mobile site by going to http://m.yellowbot.com/"
Map

Best Buy

4610 S 76th St
Milwaukee, WI 53220
(414) 281-3434
bestbuy.com
3 star rating based on 9 reviews

Recommend this place?

Love It Hate It
0 1

Rate this place!

Eh

Good To KnowGood To Know

Payment Methods
American Express Discover MasterCard Visa  
 
Phone Number

tel: (414) 281-3434

Edit Review Review It

Member ReviewsMember Reviews

Best Buy

Terrible Geek Squad Service

Review Rating
I brought my customize computer in for a diagnostic last Friday, paid in advance $73.56 (mind you), and less than a day later (Sat. morning) they call for me to pick up my computer. Went to pick it up and the neophyte tech said that they don't know what the problem is other than it is bad mother board. The tech did not offer any thing else and told me to sign to have my computer release. I signed, wanted to take my needed computer to have another shop fix the problem. Since I am unemployed and need the computer to look for a job. I called EVGA, got the mother board replacement, several days later re-installed the computer and the same problem presence. Call BEST BUY's Geek Squad but they want to charge another fee for diagnostic, WTF! I took my computer to PC-Tech in Kenosha the same day my re-placement motherboard came from EVGA. I insisted PC-Tech to give me answer by tonight so I can ask BEST BUY for my refund. YES, PC-TECH delivery and they said it was a bad power supply. No way can BEST BUY diagnose anytime if they did not switch the power supply. Call BEST BUY, got the run around when I mention refund because the Geek Squad did not do anything. I politely told that I was unemployed, yes I was calm then. Talk to the tech Vance and waited 10 minutes to get the manager. Then another tech Chris, pose as the manager, explained everything all over again. Then he said no refund! I asked him if he was the manager, he said NO! What am I talking to you for, get the manager. Then after waiting again, not the manager but a supervise Tech came, and said he looked at my file and everything was done for you and NO REFUND. You guys could not and did not do anything. If there is no power to the computer and you don't know that it was the power supply causing the problem how can you run all the test that you said you did? NO REFUND! For those who shop at BEST BUY, me being one, this is mess up! To said the least! I learned my lesson not to goto Gaint Retail Service but local retail service who want to win your service. NO I DID NOT GET MY REFUND! Look at others' complaint at other best buy.
Posted by Kung Genius on September 27, 2008

Business Description from the Web

brought to you by

Citysearch

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers.
Posted by Citysearch on January 11, 2007

Tips About This Business

Look Good

brought to you by

Citysearch

Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
Posted by Citysearch on April 21, 2009

Know Before You Go

brought to you by

Citysearch

Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Posted by Citysearch on April 21, 2009

The Extras

brought to you by

Citysearch

If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
Posted by Citysearch on April 21, 2009
» view all 4 Tips

Editorial Reviews from the web

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers.

brought to you by

Citysearch

In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house... more
Posted by Contributor on April 21, 2009, (Edited August 18, 2008)

Other Reviews from the web

Frustrating Store by Heather L. at InsiderPages

Review Rating
brought to you by

Citysearch

I used to love Best Buy because of their decent music selection and their electronics. Now after dealing with their ridiculous parking lot and not having items in stock that we want, I've concluded that it's not worth going to Best Buy anymore. I always walked out with a headache.
Posted by Citysearch User on April 21, 2009, (Edited December 28, 2006)

Good store, poor location by Hannah K. at InsiderPages

Review Rating
brought to you by

Citysearch

This is a good best buy store. It's clean and the employees are helpful and friendly, but the location could be better. The parking lot is extremely small for its popularity, and the enterance and exit are horrible to manuver in and out of due to the high volume of traffic on 76th street. It's close to restaurants which make it a nice place to go to before or after a good meal.
Posted by Citysearch User on April 21, 2009, (Edited July 20, 2005)

No frills with all the service by Cruzita N. at InsiderPages

Review Rating
brought to you by

Citysearch

this store is a great place to shop for computers,electronics.music,games,appliances,sound sysyems for you car and all manner of gadgets for the technology driven. You are sure to find something to satisfy the techie in you and with services like the Geek Squad and their extended warranties you can not go wrong.

PROS: staff is everywhere and will answer your questions.
CONS: sometimes cant... more
Posted by Citysearch User on April 21, 2009, (Edited July 02, 2005)
» view all 10 Reviews
Data by Localeze
© 2007-2010 Solfo, Inc. – All rights reserved (v23.2.3-0-g21493ba6-M)